All MCA Insight articles in April 2019 – Page 3
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Analysis & Insight
NPS – A taster menu of brand winners, losers and risers
MCA market insight director Steve Gotham gives an overview of the eating out sector through the prism of Net Promoter Scores, revealing the brands who are truly winning with customers and those still in need of improvement.
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News
Laine acquires first pubs in Birmingham
Laine Pub Company is to expand out of Brighton and London for the first time following the acquisition of three-strong Birmingham group Urban Art Bar.
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News
Deliveroo hires Voces as VP of restaurants
Deliveroo’s newly appointed Global VP of Restaurants, Susana Voces, has told MCA of the platform’s plans to broaden its digital services to restaurants beyond delivery.
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News
Caravan looking to role out FTG format
Caravan, the restaurant, bar and coffee concept, is looking at opportunities to expand its Caravan To Go format, after a year of learnings at its debut site in Fitzrovia.
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Analysis & Insight
Wallet winners have the Woo Factor
Fierce competition in the eating out market coupled with the increasing promiscuity of consumers has meant that operators are having to fight harder than ever to make their offer standout. MCA market insight director, Steve Gotham, examines which brands have proved most effective at wooing hard-to-get customers.
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News
EiG to re-build commercial properties estate through partnerships
Brasserie Bar Co has confirmed it has strengthened its partnership with Ei Commercial Properties, taking on the Galleon in Highcliffe, Dorset.
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Opinion
Mark out of 10: People Power gets you a free Nando’s
When Nando’s decided to remind its customers about cashing in their loyalty points, it went big. Its stunt of erecting billboard-sized tear-down loyalty cards won it publicity across the media mix. In his latest MCA column, Mark McCulloch – the brand and marketing guru behind Supersonic Inc – looks at how Nando’s hit the PR jackpot.
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News
Matt Ford launches hospitality marketing consultancy
Former marketing director at Gaucho Matt Ford has set up his own hospitality marketing consultancy called FOUR D.
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News
Uber Eats confirms Pick-Up trial in London
Uber Eats has confirmed it is began trialling its Pick-Up click and collect service in London, as well as Paris, as revealed by MCA in March.
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News
Paul UK to launch mobile payment and loyalty app
French bakery and patisserie chain Paul UK is to launch its first mobile payment and loyalty app next month.
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News
Adnams sees strong growth in low-alcohol products
Family brewer and pub operator Adnams has reported growing beer volumes in the first quarter of 2019, with low-alcohol products making a strong start.
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News
Just Eat UK orders up 7.4% in Q1
Just Eat has reported UK orders up 7.4% in the first three months of 2019 – to 31.9 million.
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News
Thunderbird sees potential for nationwide expansion
Thunderbird Fried Chicken has the potential to be a nationwide business, believes chief executive Marcel Khan.
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News
Patisserie Valerie to trial new menu
Patisserie Valerie is to begin trialling a new menu in selection shops, MCA has learnt.
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News
Head of corporate development at Warrens Bakery departs
Andy Hulbert, head of corporate development, at Warrens Bakery has left his role to establish his own franchise and business consultancy, Bee Smart.
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News
Stonegate planning to utilise Tank & Paddle name in York conversion
Stonegate Pub Company is looking to convert the Missoula bar and grill in York to its Town Pub & Kitchen format under the name Tank & Paddle.
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News
Branagan to move to NED role at Living Ventures
Living Ventures has announced that founding director, John Branagan, is to step back from his executive chef director role but remain on the company board.
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News
Stones joins Vagabond board
Former Be At One managing director Andrew Stones has joined the board of Vagabond in a non-executive advisory role, MCA understands.
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News
BigDish updates on pipeline
BigDish, the yield management platform for restaurants, has updated on its pipeline for expansion.
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News
Fuller’s shareholders approve Asahi deal
Fuller’s has received approval from its shareholders for the £250m sale of its beer business to Asahi.