‘There is still an education piece to be done around social media marketing’
Pho: ‘Digital touchpoints are important, but so is human connection’
‘Loyalty isn’t just a touchpoint, it’s a journey’: Operators get personal at Hostech
Hospitality leaders weigh AI’s real impact
Digital transformation: ‘Show empathy, as change is hard’
Hospitality leaders embrace loyalty integration, kiosk innovation and AI
In pictures: Hostech 2025
Tortilla: ‘Tech is a massive part of our journey’
AI in hospitality: ‘The opportunities are vast’
Yolk and Vita Mojo on driving revenue through customisation
