All articles by Shwetali Sapte – Page 7
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Analysis & Insight
How drinks are the focus of innovation in QSR
Launches like KFC’s Kwench and McDonald’s CosMc’s underscore how beverages are more than just add-ons, but a core strategy for driving growth, differentiation, and customer engagement
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News
Sir Tim Martin: NIC rises will cost Wetherspoon £1.2m per week
Speaking to Sky News, the JDW founder criticised “modern politicians” and said inflation is certain to rise in April
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News
KFC to relocate corporate HQ from Kentucky to Texas
Parent company Yum! Brands said the move would position the group for sustainable growth, albeit Kentucky politicians called on the company to rethink its decision
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News
UKHospitality: Inflation figures serve as ‘stark warning’
CEO Kate Nicholls warned venues will be forced to put up prices further, calling on the government to delay its “regressive changes” to employer NICs
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News
Subway launches new ‘spudway’ range
The sandwich giant is trialling a new range of jacket potatoes, freshly made in-store daily, with toppings including cheese, beans, bacon, tuna, and chicken tikka
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Analysis & Insight
Innovation spotlight: Riffs on the Sunday roast
The sacred Sunday classic popular in British restaurants and pubs is finding its way onto the menus at Indian, Caribbean, and tapas concepts. MCA explores innovative new twists on the roast dinner
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News
Gail’s algorithm helps pinpoint postcodes for expansion
Co-founder Tom Molnar revealed the system has compiled eight years of information on details like churches, schools, and tube stations in a neighourhood
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News
Uber accuses DoorDash of anticompetitive practices
Uber has filed a lawsuit in California Superior Court, claiming DoorDash coerces restaurants into using the platform as their sole provider
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News
300 pubs closed for good last year, BBPA finds
New figures found that around six pubs shuttered every week in 2024, with the trade body calling for government action to prevent “completely avoidable” closures
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Interviews
Lane7: ‘We’re looking to grow all three brands’
The experiential leisure operator will open a further seven sites this year, with plans to expand the Gutterball and Level X concepts as well
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Analysis & Insight
Coffee and cocoa prices to stay elevated
Hot drinks are an important driver of sales and profits, but record commodity prices will keep costs high for the foreseeable future, Lynx Purchasing warns
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Analysis & Insight
Beyond viral: Translating brand hype into sales
MCA looks at how brands like Wingstop, Dave’s Hot Chicken, and Popeyes have successfully inserted themselves into the zeitgest to build both hype and long-term cultural relevance
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News
Chopstix boosts turnover to £64m
The Asian-inspired QSR chain said it has been able to achieve resilient revenue growth despite a challenged backdrop, with strong sales and tight cost control
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News
Heineken warns of weak consumer sentiment
The Dutch brewer saw growing demand for its premium brands, but warned of a decline due to weak consumer confidence in some parts of Europe
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News
Valentine’s Day bookings up by 7%
Bookings for tables of two are up 15%, although the Galentine’s Day trend may be waning, according to payments company Dojo
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News
Deliveroo COO to step down
Sky News reports Eric French will step down later this year, following reports of founder and CEO Will Shu’s planned departure
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News
Greene King expands franchise pub concepts to Scotland
The pubco will roll out Hive Pubs and Nest Pubs in Scotland, building on their success in England, where Greene King operates over 70 franchise pubs
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Analysis & Insight
Hospitality moves beyond transactional loyalty
Despite the dip in consumer confidence, some groups have successfully engaged customers by linking loyalty with the overall brand experience, according to Lumina Intelligence
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News
Fortress acquisition marks ‘new chapter’ for Loungers
Fortress has completed its acquisition of the hospitality group for £354.4m, with Loungers looking forward to accelerating its growth under new ownership
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News
Pret retains £5 monthly subscription fee after backlash
The chain has backtracked on a decision to increase the Club Pret membership fee to £10 per month, saying it wants to offer customers “fantastic value”