JD Wetherspoon and Harvester Salad & Grill, the Mitchells & Butlers-owned brand, have come out on top in a poll of key sector indicators carried out by consultancy firm Technomic.
The poll, which was carried out across c1,000 pub goers, found that 54% had visited a JDW pub in the last 30 days, followed by 17% who had visited a Harvester, 14% a Toby Carvery, 12% a Brewers Fayre and 9% a Hungry Horse.
The survey found that the average level of satisfaction per visit was 87% for all pubs, with Toby Carvery and Harvester achieving a 90%, JDW 85%, Brewers Fayre 84% and Hungry Horse 81%.
Brewers Fayre received the highest rating for kid-friendliness, 85%, followed by Toby 83%, Harvester 82%, Hungry Horse 76% and JDW 59%.
Harvester topped the rankings for service & ambience, food quality and availability of health options, while stable mate Toby came out on top for convenience & value.
Technomic said that the research showed that consumers remain in search of value, but that value does not always equate to price and that market leaders have “some opportunity to improve overall performance”.
