All MCA Insight articles in May 2023
View all stories from this issue.
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NewsReimagining the digital guest experience at Hostech 2024
Offering a unique perspective on the digital guest journey, JKS Restaurants will discuss its data-driven approach in a cross department panel at this year’s hospitality tech conference.
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NewsNeat Burger returns to expansion trail
Neat Burger has opened two new sites this month, with the plant-based burger brand hinting at further expansion to come
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Analysis & InsightCost of living - past the peak?
While food inflation remains painfully high, CPI falling to lower than expected in June gives hope that we are nearing the light at the end of the tunnel, Flora Zwolinski, senior insight manager at Lumina Intelligence, writes for MCA
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InterviewsPizza Pilgrims: ‘The business is overall in good shape’
The 22-strong chain is trading ahead of expectations, with a focus on menu innovation and new sites both within and outside London, co-founder Thom Elliot tells MCA
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InterviewsItsu: The butterfly effect
Chief customer officer Neil Miller speaks to MCA about the brand’s digital progression, integrating loyalty across its restaurant and grocery businesses and the ‘silver bullet’ potential of its app
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NewsThe Alchemist to build presence in London
The bar and restaurant group has lined up two locations in the capital, near busy transport hubs, and is committed to locations that “will really sing” CEO Simon Potts tells MCA
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NewsFlat Iron reports ‘remarkable recovery’
The 12-strong steak restaurant chain has reported full-year sales of £23.5m for the year ended August 2022, up 29.2% on pre-Covid levels
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Analysis & InsightPubs and bars see bank holiday boost
Transactions in pubs and bars were up 27.3% over the late May bank holiday weekend, as consumers made the most of the warmer weather
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NewsKFC to roll out youth employability programme
The fast-food chain has set itself a goal that, by 2030, a third of new hires will be young people aged between 16 and 24 who face barriers to employment
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NewsAlbert’s Schloss to debut in London
Mission Mars has announced it will make an £8m investment into opening its first Albert’s Schloss in London on Shaftesbury Avenue in spring 2024
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Analysis & InsightBrunning & Price tops pub survey
The ranking was based on a combination of revisit, recommend and satisfaction scores, according to CGA by NIQ’s new PubTrack survey
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NewsSubway sees continued positive momentum
The global sandwich chain saw a 10.5% increase in same-store sales in Q1 2023 in the UK & Ireland, and also announced a major menu change
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NewsYolk seeks £1.75m to fund London expansion
The premium food to go brand is aiming to “disrupt the monotony” of the UK grab-and-go food scene, according to its Growthdeck pitch
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NewsCooks Coffee counts cost of delayed openings
The Esquires and Triple Two operator saw revenues down 10% amid supply chain disruptions
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NewsGaucho hails ‘phenomenal’ regional recognition
The steakhouse restaurant group has won over influential customers outside London by supporting local charities and attracting high profile footballers and reality TV stars, CEO Martin Williams tells MCA
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NewsAdmiral invests £1m in Proper Pubs
The community pub division, which has more than 170 sites across Britain, has invested the funds in four pubs in Middlesbrough, Harlow, Preston and Wigan
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NewsIssa brothers combine Asda and EG Group
The “transformational combination”, which includes over 1,000 food-to-go locations, will leverage Asda’s loyalty scheme and bring together convenience, fuel, grocery, foodservice and omnichannel retailing
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InterviewsMowgli: Lots of whitespace to grow in UK
Founder and CEO Nisha Katona talks to MCA about growing her Indian restaurant group – and the potential to go global under backer TriSpan
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OpinionDominic Walsh: All hail those who plough on
Following criticism that his columns are sometimes too negative, The Times’ Dominic Walsh opts, this month, to celebrate some of the operators defying the doom-mongers
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NewsFinnCap: Activist pressure on TRG likely to continue
Activist pressure will likely remain despite all resolutions passed with the requisite majorities at the AGM, albeit finnCap sees “considerable upside” for the group