Just Eat UK & Ireland has maintained the same volume of orders it achieved in the lockdown period in Q1 2021 in first four months of this year.
The business reported order numbers of 67.6m for Q1 2022, compared to 67.3m in Q1 2021, with Gross Transaction Value (GTV) of €1.65bn, compared to €1.55bn in the comparable quarter last year – a rise of 7%.
The trend in order levels was also true across the whole business, with total orders down -1% to 264.1m, and GTV or €7.2bn – up 4% on the Q1 2021.
Just Eat Takeaway.com said that during the pandemic it had benefited from a rapidly increasing consumer base, but that as a result it has been experiencing a higher-than-normal level of churn during the first half of 2022, despite a lower relative churn level of this new consumer group versus pre-pandemic cohorts.
While growth in the second quarter of 2022 will remain challenging, key growth drivers, such as average monthly order frequency and returning consumers are expected to remain above pre-pandemic and even above pandemic levels, it said.
Jitse Groen, CEO of Just Eat Takeaway.com: “After two years of exceptional growth, we maintain the same high level of orders that were processed during the Covid-19 restrictions.
“Our priority for 2022 lies in enhancing profitability and strengthening our business. We expect profitability to gradually improve throughout the year, and to return to positive adjusted EBITDA in 2023.”
