Delivery and takeaway sales have stalled since the end of Covid restrictions, with October seeing the 11th consecutive month of year-on-year decline, according to the latest CGA by Nielsen IQ’s Hospitality at Home Tracker.
However, the channel now accounts for nearly a quarter of all sales Britain’s leading restaurant groups, having doubled (+97%) since the start of the pandemic.
The latest tracker shows that takeaway and click-and-collect sales have grown by 55% versus October 2019, while deliveries have soared 236%, as consumers switched to the convenience of third-party ordering platforms.
Deliveries and takeaways accounted for 24% of the total sales of groups contributing to the Hospitality at Home Tracker in October 2022, with eat-in sales making up 76%.
Commenting on the findings, Karl Chessell, CGA’s business unit director - hospitality operators and food, EMEA, said: “Deliveries saved many restaurant businesses during Covid lockdowns, and consumers continue to be attracted by their convenience.
“The plateauing of sales since the end of restrictions is a positive sign that some people have reverted to eating out rather than ordering in over the last 12 months, but it may also reflect increasingly cautious spending as the cost-of-living crisis mounts.”
