All Analysis & Insight articles – Page 10
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Analysis & InsightRestaurants ponder price increases as new tip-sharing law comes into force
Ban on using optional payments to cover costs or boost profits has bosses and their staff worried
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Analysis & InsightAlcohol moderation on the up as young people prioritise health
The number of consumers drinking zero-alcohol or low-alcohol drinks has increased by 6% since last year, according to Drinkaware’s 2024 Monitor, with one in four 18-24-year-olds teetotal.
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Analysis & InsightPizzarova: Genuine and authentic customer service
Operations specialist Jay Heathcote tips the Bristol-based sourdough pizza operator as one to watch, where he finds intelligent, effective customer service driving impressive volume across multiple sales channels
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Analysis & InsightRestaurants achieve strong summer of delivery sales
Year-on-year increases in deliveries have been comfortably above the rate of inflation throughout 2024, according to CGA by NIQ
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Analysis & InsightQuick service: Why fast food franchising rules the roost
With convenient locations, good value for money and quick service, Simon Brooke hears how strong brands and their independent operator partners are sharing the spoils of the QSR boom
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Analysis & InsightA fresh start for Frankie & Benny’s
MCA visits the Italian American concept’s newly revamped outpost at The Strand to explore whether the new direction and brunch can re-energise the legacy brand
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Analysis & InsightSectors grows sales by 'lacklustre' 1.3% in August
It was the second successive month of below-inflation growth, with bars continued a long run of negative numbers with a drop of 9%, according to the CGA RSM Hospitality Business Tracker
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Analysis & InsightVeganism: Is there more to its stagnation than meats the eye?
While sustainability and healthy eating have returned strongly as priorities in 2024, veganism has failed to regain its mojo. Katie Gallagher of Lumina Intelligence delves into the data to find out why
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![Popeyes DT[1]](https://d36hgjhwuw81py.cloudfront.net/Pictures/100x67/3/4/9/335349_popeyesdt1_109352.jpg)
Analysis & InsightPark & serve: seen through the eyes of an operations specialist
Jay Heathcote takes a visit to Popeyes in Newport to road-test its park & serve offering, where he finds a service model that is still getting into gear, but has lots of potential as a drive-thru alternative
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Analysis & InsightResearch indicates steady shift towards experiential venues
Three in five customers say they are more likely to visit a pub or a bar if it offers competitive socialising activities, according to CGA by NIQ
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Analysis & InsightDestination dining: the curated developments offering quality, variety and experiences
MCA explores how destination developments have become a jewel in the crown of operator estates at a time when hospitality can no longer rely on a steady stream of footfall - and the key drivers to keep consumers coming back in the face of declining frequency and traffic
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Analysis & InsightPubs contribute heavily to high street closures
16 pubs shut down every week on average between January and June this year, according to PwC, with cafés and coffee shops among those taking their place
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Analysis & InsightPizza Hut Europe returns to profit
Profit before tax stood at £12.3m in 2023, comparing to a loss of £139.4m the prior year as the group undergoes a ‘brand reset’
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Analysis & Insight‘People are tired of the same old meal deals’: The contemporary sandwich concepts taking on Subway and Pret
MCA looks at the new concepts shaking up the market, from Sandwich Sandwich and Gerry’s Hot Subs to Dom’s Subs and Chatsworth Bakehouse
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Analysis & InsightInvestors’ glass is more than half full as pub positivity returns
AlixPartners’ Graeme Smith and Craig Rachel assess the outlook for pub market M&A amid the return of consumer confidence, (some) sunny weather, lower inflation and a reduction in interest rates
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Analysis & InsightAutumn menus feature pumpkin spice and all things nice
Classic autumnal flavours, such as maple, cinnamon and pumpkin, make a return to menus, as MCA rounds-up the latest menu launches, featuring Pret, Greggs, Costa Coffee and more
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Analysis & InsightDeals and rewards key to maintain customer ‘loyalty’
Customer loyalty is a hard-fought battle, with 31% of consumers stating they are likely to switch to competitor brands when it comes to eating and drinking out, a new report from Zonal finds
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Analysis & InsightBranded restaurants forecast to see 4.3% turnover growth
Polarisation in the market persists, with premium brands such as Dishoom, Miller & Carter and The Ivy Collection continuing to thrive, Lumina Intelligence says
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Analysis & InsightBusiness confidence continues to wane
Hospitality leaders’ confidence in their own business’ future prospects has fallen again – down four percentage points to 49%, CGA by NIQ’s latest Business Confidence Survey has found.
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Analysis & InsightBarclaycard flags ‘sweet treat economy’
Consumers continue to spend on affordable luxuries like baked goods despite trying to cut back, according to the latest Consumer Spend report