Technology News
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Just Eat grows UK sales by 11%
The delivery company accelerated gross transaction value (GTV) growth in Q1 2024, according to an update to the London Stock Exchange
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Pret refunds subscribers unable to use app
Cubscribers to Club Pret, which allows customers to order up to five hot drinks a day for a monthly fee of £30, have experienced technical issues and were unable to claim their drinks
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Innovate or die, says hospitality veteran
New technology and processes ‘should be part of the solution for hospitality businesses’, Turtle Bay chair Jane O’Riordan tells The Times
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Supper London ceases operations
The high-end restaurant delivery platform, which raised £2.4m on Growthdeck in 2021, has been liquidated, according to Companies House documents
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McDonald’s blames global outage on third party
The chain said the global outage happened during a “configuration change” and stopped stores taking orders in the UK, Australia and Japan - amongst others
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Wendy’s backtracks after ‘surge pricing’ uproar
The burger chain said reports it was planning to raise prices for customers using Uber-style surge pricing were “misconstrued”
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Wendy’s to trial dynamic pricing
CEO Kirk Tanner said the Uber-style pricing approach will rely on digital menu board technology, with a $20m initial investment in the US
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Access Group acquires Wireless Social
The acquisition aims to provide greater customer insight and understanding of guest demographics, such as the tracking of ordering, time spent in the venue and frequency of visits
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Individual Restaurants launches Club IR
The Piccolino and Riva Blu operator promises “real rewards”, including exclusive access to VIP events such as parties, sporting events, tasting and culinary trips
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Knoops launches next generation app
The app enables customers to tailor and pre-order bespoke chocolate drinks orders on their smartphones
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Stonegate launches ‘gamechanging’ digital platform
MiXR will connect consumers to the entire managed estate via a new app with bookings, rewards and experiences; while also providing brand partners with an advertising channel across 4,500 screens
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Pizza Express Club app hits 2m members
The loyalty scheme launched in December 2021 and is a key strand of the brand’s digital transformation and omnichannel strategy
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Deliveroo Q3 sales up 7% to £297m in UKI
In the UK & Ireland, growth transaction value (GTV) was up 9%, while orders were up by 3%
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Gordon Ramsay gets on board with delivery
The chef’s Street Pizza, Street Burger, Pizza East, and Bread Street Kitchen have joined Uber Eats
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Robot chef company broken up after collapse
Parts of London start-up Karakuri have been sold off to Henry Penny, a US foodservice equipment supplier to KFC and Wendy’s
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End of the bartender? The UK vending machines pouring pints for the masses
Self-service EBars have been popping up at sporting and cultural events, replacing the need for lots of bar staff, The Guardian reports
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M&B launches new flexible working app
Called M&B Flexible, the app will offer potential new team members the chance to choose their working hours, role type and venue they’d like to work in.
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Gail’s launches first loyalty programme
The artisan bakery will launch its first loyalty programme on 11 April, following the recent introduction of click and collect and expansion of its delivery services
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BKUK: ‘We are focused on delivering the next phase of Your Burger King’
Burger King UK’s director of digital Tim Love discussed the brand’s achievements with its loyalty scheme and what its evolution will look like at MCA’s recent Hostech conference
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Online talent platform secures £29m in funding
Brigad raised a Series B round, led by Balderton Capital, in order to accelerate its growth in the hospitality sector across the UK and Continental Europe.