All MCA Insight articles in March 2016
View all stories from this issue.
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News
Carluccio’s to open first hotel site
Carluccio’s, the Italian restaurant and deli concept, will open its first Italian restaurant and food shop in a UK hotel this month
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Analysis & Insight
Poll shows third of publicans still unprepared for NLW
Almost a third of publican are still not prepared for the National Living Wage, which becomes law tomorrow.
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News
Novus to roll out customer experience project
Novus Leisure is rolling out its Customer Experience Dashboard across its estate after a successful trial saw engagement through social media soar.
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News
Little Gems FY lfls up 3%
Little Gems Country Dining co-founder Steve Wilkins has told MCA he expects like-for-like sales for the five-strong to be up 3% for the financial year.
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News
Punch offers training on driving sales through sport
Punch has launched a series of training events for its publicans with a focus on capitalising on summer sporting events.
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Analysis & Insight
Operators criticised for Twitter response times
Restaurants and hotels have been criticised for taking too long to reply to Tweets sent by customers and giving a poor quality response when they do
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News
Newman steps down from Ivy Collection
Ian Newman has stepped down as head of acquisitions at the Richard Caring-backed Ivy Collection, after just six months in the role
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News
Chipotle eyes burger concept
Chipotle Mexican Grill could be planning a move into the burger market after applying for a trademark for ”Better Burger”
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News
Turtle Bay to double up in Bristol
Turtle Bay is to double its presence in Bristol, as it continues to strengthen its 2016 openings pipeline
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Analysis & Insight
Appetite for apps increasing but pubs lagging behind
There is still significant potential for pubs to drive trade through apps, according to new research from MCA.
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News
Is this the end of the Campaign for Real Ale?
The Campaign for Real Ale is embarking on a review of its priorities which could see it move away from its single-issue focus to become a wider lobbying group for pubs.
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News
Burger & Lobster decides against Aberdeen opening
Burger & Lobster has pulled out of opening what would have been its first site in Scotland, at the Marischal Square development in Aberdeen
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News
Zonal launches Acquire
Following a £750,000 investment, Zonal Retail Data Systems has launched Acquire, its latest product for hospitality operators
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News
M&B restructures senior operations team
Mitchells & Butlers has restructured its senior operations teams around four business divisions, MCA has learnt.
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News
Bruce on his ‘2020 vision’ for WBB
Serial entrepreneur David Bruce has told MCA that having raised a record £83m through EIS over the years he is excited about his first crowdfunding pitch – but stressed he “won’t be doing a Camden”.
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News
Rate of UK brewery openings slows
The rate of new brewery openings in the UK slowed slightly last year although the growth rate in London increased.
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Analysis & Insight
Pushing the button
Restaurant customers are increasingly taking the lead in establishing preferences that shape industry labour and health trends, but operators may be outpacing customers with respect to technology adoption and use, argues Eric Dzwonczyk, managing director of AlixPartners
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News
Red Dog sets out expansion plans
Red Dog Saloon aims to open five sites a year going forward and is close to signing on a unit in Liverpool
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News
AG Barr: Government has no idea how sugar tax will work
AG Barr cheif executive Roger White has told MCA the Government has no idea how it implement a sugar tax and stressed the industry was already responding to shifts in consumer attitudes.