SA Brain has completed the rollout of new Zonal technology in its 110 managed houses.
The installation of Zonal’s core Aztec EPoS software took three months to complete and follows on from the rollout last year of 73 Coffee#1 shops. The technology is fully integrated and encompasses loyalty programmes, Feed It Back guest feedback and gift cards. In addition, 57 sites have also gone live with Zonal’s handheld, digital order pad, iServe.
SA Brain’s IT & Hospitality Manager, Steve Hicks, said: “If you had told me at the start of this journey that we would have achieved a total of 183 installations without a hitch or single failure, then I would have laughed. But all credit to Zonal, thanks to their knowledge, expertise and support that’s exactly what has been achieved, and we look forward to building on this partnership over the coming months and years.”
SA Brain is also piloting Zonal’s Kitchen iQ, which is expected to be deployed into more sites later this year.
Zonal’s sales and marketing director Clive Consterdine said: “It has been a pleasure to work with the SA Brain team who have embraced the new technology and the training that we have provided, which has helped make this such a smooth and successful transition.”