All MCA Insight articles in September 2021 – Page 2
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News
KFC announces new COO
KFC has announced that its UK & Ireland chief operating officer Rob Swain has been appointed to the same role at KFC Global, and will be replaced by Lucy Taylor.
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Analysis & Insight
Barclays: Post-lockdown hospitality could be worth £3.5bn more than 2019
Consumers are prepared to pay at least 20% more for health, sustainability or safety credentials, while technology, collaboration and localism are other growth drivers.
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News
Government’s Hospitality Council seeks to boost sector’s resilience
Nando’s, Greene King and The Restaurant Group are among operators joining a newly launched Hospitality Council, created by the Department for Business, Energy and Industrial Strategy.
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News
SSP sees improvement in revenues in Q4
SSP Group expects to achieve revenues of around 47% of 2019 levels in the fourth quarter, ending 30 September 2021, as passenger numbers continue to rise.
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News
Scotland given grace period for Covid passports
Nightclub operators in Scotland have been given a two-week grace period to the introduction of vaccine passports, until 18 October, but there are warnings that challenges still remain.
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News
Fulham Shore sees trading surpass 2019 levels
Franco Manca and The Real Greek operator Fulham Shore has seen total revenues reach more than £39m for the half year to 26 September 2021, compared to £36m achieved in 2019.
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News
Comptoir believes long-term prospects look 'extremely positive’
The reduction in competition for premium sites is prompting Comptoir to expand its estate with new sites for its QSR brand Shawa as well as Comptoir Libanais
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News
Rosa’s Thai: ‘hospitality is a fantastic learning experience’
Gavin Adair, Rosa’s Thai CEO says “there is a need to shift perceptions about working in hospitality”
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News
Gail’s: ‘We’ve had a very successful 18 months’
Its strong neighbourhood presence and ability to adapt to new markets has seen Gail’s make the most of the opportunities that have come about from the pandemic, according to MD Marta Pogroszewska.
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Analysis & Insight
Lumina Intelligence: Friendly staff can help boost customer spend in pubs
Friendly service can encourage satisfied customers to spend more than average according to Lumina’s new UK Pub and Bar report.
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News
St Austell has ‘foundations for strong recovery’
The South West brewer and pub operator has reported an underlying operating loss of £2.9m for the full year 2020.
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Analysis & Insight
Consumers prepared to spend more for experiences
With inflation on the up, and consumers still viewing pub menus as good value for money, operators should consider increasing their prices, sector leaders heard at a special Pub Conference roundtable.
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Analysis & Insight
Brandwatch: Taco Bell
Since its re-entry into the UK market just over 10 years ago, Taco Bell has been steadily expanding across the UK. Georgi Gyton assess its progress and why it stands out from others in the QSR space.
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Analysis & Insight
Lumina: ‘Pandemic legacy presents significant opportunities for pubs’
Lumina’s newly published Pub & Bar report cites investment in outdoor space, premium food and drink and an omni-channel approach as key trends in the market.
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News
Pizza Pilgrims, NWTC and Lumina join MCA’s Restaurant Conference
Does hospitality have an image problem? Our special people panel will discuss the staffing crisis facing the sector at MCA’s annual flagship conference
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News
City Pub Group: ‘Thursday will be the new Friday’
The return to offices has led to a boost in City Pub Group’s London estate, but COO Toby Smith believes new working patterns will shift trade to different times of the week.
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News
Labour pledge to scrap business rates
Shadow chancellor Rachel Reeves said struggling high street businesses face a cliff edge when rates relief ends in March
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News
Venues struggling to stay afloat amid staff exodus
Hospitality leaders have warned the prime minster that the sector is “close to imploding” under the strain of labour shortages.
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News
EG Group acquires portfolio of 52 KFC sites
EG Group has become the largest franchisee for the KFC brand in Western Europe, following the acquisition of 52 UK sites from Amsric Group.
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Analysis & Insight
Stonegate: Expect a bumpy run-up to Christmas
Stonegate commercial director Suzanne Baker has described ongoing supply chain issues as “absolutely painful”, while a lack of door staff is forcing some of its pubs to close at 9pm.