All articles by Phoebe Fraser – Page 3
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Interviews
The Real Greek launches grill-led menu as part of brand repositioning
The brand is repositioning itself for growth with a new, grill-led menu and strengthened brand proposition, CEO Marcel Khan tells MCA
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Interviews
Zizzi focuses on premium experience and measured expansion strategy
The casual dining Italian brand is entering 2025 with strong momentum, supported by brand refresh initiatives, menu innovation and enhanced loyalty engagement
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Interviews
Roxy Leisure targets four more openings this year as Holborn site confirmed
The experiential leisure brand expects to open four to five new UK sites in 2025, marketing director Joel Mitchell reveals to MCA
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News
Universal’s Bedford project highlights hospitality’s investment potential
The multibillion-pound investment in a new theme park underlines the need for a strategy that recognises hospitality’s potential to drive growth
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Analysis & Insight
Staffing, simplicity and sustainability to shape the next decade of bars
Hospitality businesses need to rethink their staffing models, drinks strategies and digital engagement, according to new research
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News
Rate cuts could offer UK businesses relief from tariffs
Interest rate cuts could ease some pressure as UK businesses navigate new tariff challenges, according to AJ Bell
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News
BII calls for urgent tax reform to safeguard pubs
The British Institute of Innkeeping has called for meaningful government support to safeguard pubs and deliver economic growth
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Interviews
Sixes sharpens gamification and partner-led growth strategy
The experiential cricket concept is sharpening its brand positioning with an increased focus on gamification, partnerships, and enhancing customer experience
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News
Which Wich kickstarts UK rollout
The fast-casual sandwich brand is set to open its second UK site on Fleet Street, marking the start of a renewed national expansion strategy
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News
Wagamama loyalty scheme integrated with Deliveroo
The delivery service has integrated a restaurant loyalty programme into its app for the first time, launching Wagamama’s Soul Club rewards scheme for UK customers
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Events
Introducing The Takeaway podcast, with Amol Rajan
Award-winning journalist Amol Rajan, host of Radio 4 Today and University Challenge, delivers a thought-provoking rallying cry to the sector at the MCA Hospitality Awards, in the first episode of a new podcast series
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News
Black Tap to open four UK sites in 2025
The US burger brand will open its UK flagship in London’s Soho this month, with plans to launch three additional UK sites before the end of the year
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News
Openings of the week
MCA rounds up this week’s biggest openings stories, including Wingstop, Pasta Evangelists, Chipotle, and more
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News
BII and Licensed Trade Charity enter strategic partnership to support pub sector
The partnership is aimed at improving both business and personal wellbeing across the pub sector
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Interviews
Leon prioritises digital loyalty as expansion gathers pace
The health-focused QSR brand is increasing investment in digital loyalty and customer retention as it accelerates domestic growth and international franchising, Mac Plumpton tells MCA
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News
Yum! Brands CEO David Gibbs to retire
The parent company of Taco Bell and KFC has announced that its CEO will retire in early 2026 following nearly four decades with the business
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Interviews
Oodles Wok targets 10-12 UK openings annually
The pan-Asian brand is continuing to expand across the UK, with five new openings scheduled across April and May and a long-term target of 10+ new sites per year
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News
Hospitality sector warns of crisis as tax hikes take effect
The NTIA said these additional costs come on top of years of rising overheads and could cost individual operators between £30,000 and £80,000 a year
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News
Hooters files for bankruptcy as founders regain control
The controversial chain has filed for Chapter 11 bankruptcy protection in the US, with plans to sell nearly 100 company-owned restaurants to a group of franchisees
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News
Wasabi founder to debut premium sushi concept Sushinoya
Dong Hyun Kim is set to launch a new high-quality grab-and-go sushi concept, with the first Sushinoya location opening at London’s St Pancras International later this month