Three in four hospitality workers concerned about job security

Three quarters of workers in hospitality are concerned about their job security as England enters its second lockdown, CGA and CPL Learning has found.

According to a snap pulse survey of the Hospitality Professionals panel from the two companies, 72% of frontline sector workers now feel either very concerned (39%) or slightly concerned (33%) about their short-term job security.

Two in five (42%) are also very concerned about their long-term job security, double the figure (22%) of CGA’s Hospitality Professionals survey towards the end of the first national lockdown in June.

Without a roadmap out of restrictions in sight, staff are also concerned about the general outlook for the industry, with less than a fifth (18%) saying they are optimistic about the prospects of the sector over the next six months (down 25% from June).

Only half (49%) said they are confident that their employer will survive the pandemic, down significantly from June’s figure of 71%.

“This survey illustrates how lockdowns and a steady stream of new trading restrictions have created widespread anxiety for hospitality professionals,” said Chloe Sheerin, consumer research executive at CGA. “Frontline teams have worked very hard to bolster consumers’ confidence and support the sector’s recovery over the last few months, but November will now be a stressful month for many of them.”