All MCA Insight articles in November 2024 – Page 9
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NewsSector in “survival mode” after avalanche of Budget costs
Business secretary Jonathan Reynolds was told that changes to employers National Insurance Contributions meant the tax bill for employing a part-time worker had increased by 73% and would result in business investment being cut
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NewsWetherspoon reports 5.6% rise in like-for-likes in Q1
Chairman Tim Martin warned of widespread price rises across the sector following the Budget, but said the business would make every attempt to stay as competitive as possible
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NewsDomino’s sees return to lfl growth in Q3
Total orders were up 3.5% to 17.4m versus last year, aided by a significant strengthening in delivery orders – up 6.6%, with like-for-like systems sales up 0.7% at the pizza group.
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NewsBrewDog appoints new chief retail officer
Former Côte Brasserie MD Lisa Buckley takes on the global role in January and will oversee BrewDog’s retail offering including its 120-plus bar and hotel estate.
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NewsKFC UK sees 6% system sales drop
The Q3 sales decline occurred across many of KFC’s other divisions, including the US, Asia, and the Middle East, Turkey, and North Africa segments
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Analysis & InsightFoodservice price inflation continues downward trend
Inflation dropped back to 2.4% in September – the 15th consecutive month of decline, according to the latest Foodservice Price Index report from Prestige Purchasing and CGA by NIQ.
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InterviewsClays looks to build in the UK before going global
Founder Tom Snellock revealed to MCA’s Hostech conference that the competitive socialising concept continues to add to its pipeline, while licensing its technology
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InterviewsRob Pitcher: ‘It’s a new era for the group’
The Revel Collective CEO has closed the door on a difficult period for the business following its restructure, but is positive about its future as a more well-balanced group and with a relaunch of Revolution on the horizon, he tells MCA
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NewsStarbucks brings back ‘retro’ touches
Handwritten names on cups and self-service sugar and condiments will return, while charges for alternative milks will be dropped, as the company seeks to reverse its fortunes
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Analysis & InsightNo-shows back to record high
New figures from Zonal and CGA by NIQ found that 14% of guests do not honour reservations or inform venues in advance, with a direct link to the cost of living crisis
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NewsHospitality venues dropped from smoking ban
The Tobacco and Vapes Bill will make it illegal to smoke in children’s playgrounds and outside schools and hospitals, but pub and bar outdoor spaces will not be included
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NewsSoho Coffee Co seeks franchise partners
The group, which runs 29 UK coffee shops and a further 14 overseas, is keen to build its footprint in the UK, with three concepts on offer through franchising
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NewsUKHospitality urges against festive tube strikes
A letter, backed by leaders of some of the UK’s biggest hospitality groups, has been sent to London Mayor Sadiq Khan, and the general secretaries of the RMT and ASLEF unions, calling for a swift resolution to the dispute
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NewsKFC to recruit 700 new staff
The recruitment drive in the run-up to the busy Christmas season is for full and part-time permanent roles at all levels of experience
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InterviewsM&S uses tech to ensure resilience of café offering
The retail giant’s grab-and-go concept is bringing AI into some functions as it looks to expand its new offering further, according to director of hospitality Alicia Thompson
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NewsDishoom appoints advisors as it looks to US for expansion
The Indian restaurant group is seeking new investment to support its international growth ambitions and has begun looking for locations, primarily in New York City
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Analysis & InsightFive Guys: ‘Continued investment in tech is improving the guest experience’
More streamlined delivery operations mean a better experience for restaurant customers and allows staff to focus on providing better hospitality, Rory Scallan, commercial director at Five Guys, told MCA’s Hostech
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Analysis & InsightConsumers continue to cut back on dining out and delivery
Just under half of consumers reduced their discretionary spending in October, with 50% of this group stating that eating out and ordering fast food and takeaways were among their main cutbacks
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OpinionLabour: the balance of cost vs business growth
Pressure on labour costs is leading many operators to close sites early during quieter off-peak trading periods. Yet this inconsistency plays havoc with guest and team expectations, with a better balance needed between labour costs and business target, writes operations specialist Jay Heathcote
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NewsDiageo appoints MD for Guinness Open Gate Brewery London
Jason Thorndycraft, formerly of Deltic and Novus Leisure, joins as Diageo gears up to open the £73m, 50,000 sq ft microbrewery and culture hub for Guinness in Covent Garden