Emma Woods, chief executive of Wagamama has been named Retailer’s Retailer of the Year at MCA’s 2021 Retailer’s Retailer Awards.

The coveted accolade, which is peer voted, was revealed during the live broadcast of the awards today (11 March) – streamed online for the first time.

The awards, hosted by comedian and impressionist Rory Bremner, saw 10 other awards handed out during the ceremony. Best Company went to Nando’s, Dishoom once again retained its title of Best Concept, and the Evolution Award went to BrewDog.

Bob Ivell, non-executive chairman at Mitchells & Butlers, was the worthy recipient of the Lifetime Achievement Award, while the Hero Award – a new award for 2021 – was given to Suzanne Baker, commercial and property director at Stonegate Pub Company, with Adelle Taylor, operations director at Côte Restaurants recognised with a Highly Commended award.

See below for the full list of winners.



Emerging concept, sponsored by Red BullIsland Poke

Best Concept, sponsored by Molson Coors – Dishoom

Best Venue, sponsored by Chapman Ventilation – The Ivy Asia, St Paul’s

The Best Use of Technology, sponsored by Lumina IntelligencePret A Manger – coffee subscription

The Evolution Award, sponsored by Pernod Ricard UK – BrewDog

Best Company, sponsored by Diversey and Zenith Hygiene – Nando’s

Deal of the Year, sponsored by AlixPartners – Côte Restaurants acquisition by Partners Group

Investor of the Year, sponsored by BDOThe Restaurant Group

Lifetime Achievement Award, sponsored by Charles Russell Speechlys – Bob Ivell

The Hero Award, sponsored by Asahi – winner: Suzanne Baker, commercial and property director, Stonegate Pub Company

Highly commended – Adelle Taylor, operations director, Côte Restaurants

Retailer’s Retailer of the Year, sponsored by Uber Eats – Emma Woods, chief executive, Wagamama