All interviews – Page 3
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InterviewsBrasseria Family eyes ‘iconic’ London neighbourhoods
The all-day Italian “brasseria” concept has raised over £1.2m through crowdfunding to open a third site in South Kensington and sees potential for at least five to six sites in the capital, according to co-founder Alberto Fraquelli.
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InterviewsMcMullen’s: ‘There has been a continued positive buzz in the capital’
The Hertfordshire-based pub operator will focus future acquisitions on trading pubs and hotels in London and prime Southeast locations and reports buoyant trading in the capital as tourism and Christmas parties returned in recent months.
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InterviewsSlerp: ‘White label will dominate in the long term’
White label delivery solutions have grown in “leaps and bounds” over the past few years, chief commercial officer Zal Dordi told MCA’s Hostech
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InterviewsHow JKS is unlocking growth through the digital guest journey
The group delves into strategic integration of its reservation platform with the guest digital experience, and how this is improving operational efficiency and driving revenue growth
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InterviewsHawksmoor focuses expansion efforts on US
Founder and CEO Will Beckett said the steak restaurant group, which will open in Chicago this year, could ‘probably have a few more’ in the UK but is conscious of saturation
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InterviewsYou Me Sushi targeting 150 sites
The handmade sushi concept plans to grow to 40 sites this year, with a target of 150 over five years, head of franchise Tim Circus tells MCA
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InterviewsSowing the seeds of success: How Farmer J is disrupting lunch al desko
Jonathan and Ali Recanati’s 10-strong fast casual business is set to cross the pond following a £5.5m investment
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InterviewsUber Eats: ‘We’re a tech company at our core’
Consistent improvement to its platform, based on feedback from restaurant partners, has helped the delivery company build its value proposition over the years, according to Gabriella Overeem-Yee, general manager, Enterprise
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InterviewsBurger King: ‘It’s not just about throwing tech at customers’
The business is building a consistent digital strategy that works across its diverse estate, Tim Love, BKUK director of digital, told MCA’s Hostech
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InterviewsNightcap sees ‘lot of potential’ for Piano Works
The live entertainment concept, acquired by Nightcap in a deal announced yesterday, ‘sits nicely’ with the existing portfolio and can be expanded across the UK, CEO Sarah Willingham tells MCA
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InterviewsItsu plans 15-25 shops in 2024
The healthy eating brand is doubling down on London after seeing workers return to their offices more regularly, CFO Greg Thorp tells MCA
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InterviewsThree Uncles looks to ‘all corners of London’ for future expansion
The Cantonese roast meat concept is targeting up to three new sites in 2024, co-founder Pui Sing Tsang tells MCA
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InterviewsCaravan: ‘Our database is the biggest digital tool’
The group is attracting consumers to the coffee side of the business through targeted communications, Jess Wright, marketing & sales director for Caravan Coffee Roasters, told MCA’s Hostech
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InterviewsThe restaurant experience will be ‘difficult for AI to replace’
Tech entrepreneur, author and futurist Tom Weaver says the restaurant industry’s service element is hard to replace, with high potential for optimising data collection through AI
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InterviewsGail’s: Building craft at scale has forced ingenuity
Gail’s head of e-commerce, Rosie Hill explores how the bakery brand identifies as a “craft” business whilst also making room for innovation and technology, as it continues to grow at scale.
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InterviewsHow Stonegate is adopting a retailer’s mindset with its MiXR network
The pub company has ambitions to create the “UK’s biggest retail media network” harnessing data from its new loyalty app, and 4,500 digital screens across its estate, to create targetable audiences and deliver revenue from advertising impressions.
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InterviewsRekom UK: ‘The future looks a lot better’
Chairman Peter Marks speaks to MCA about the ‘perfect storm’ that led to Rekom’s second restructure in three years, emphasising that the closure of 16 lossmaking sites has left the business with a more profitable set of party bars that are trading ‘phenomenally well’
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InterviewsVapiano: ‘We’ve had an incredibly strong 2023’
The Italian restaurant group is targeting further expansion in London and beyond as it launches a new loyalty scheme, global marketing director Vikki O’Neill tells MCA
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InterviewsTortilla: ‘We’re excited by the opportunity in Europe’
The fast casual Mexican brand plans to open eight new corporate-owned sites in the UK in 2024 with a focus on shopping-centre locations, and is sizing up European markets to target in the future.
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InterviewsM&B: ‘Our strategy is to appeal to different parts of the market’
Mitchells & Butlers has adopted a brand-specific approach to its digital evolution, Richard Whitehouse, director of digital product and transformation, told MCA’s Hostech