All MCA Insight articles in December 2012 – Page 5
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Opinion
Building a business to be proud of
Tasked with reviving the fortunes of its under-performing restaurant business 18 months ago, Whitbread’s Paul Flaum reveals how focusing on communications, training and rewarding staff is paying dividends.
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Interviews
Five-minute Friday interview
M&C Report talks to Nick Jeffrey, co-founder of Tampopo, Pan-Asian restaurant chain, about his best investment, the best piece of advice he’s ever received and identifies the person who has had the most influence in his career.What’s the most important action the industry can take to encourage the consumer? Times ...