All Analysis & Insight articles – Page 65
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Analysis & InsightSelf-service kiosks - following the lead of fast food
Mobile order and payments may be becoming more prevalent in the casual dining sector, but those in the QSR space, such as the fast food giants, have been turning to self-service kiosks and drive-thrus to improve and heighten the customer experience.
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Analysis & InsightJP Morgan on The Restaurant Group
JP Morgan has downgraded its revenue forecasts for The Restaurant Group (TRG) as the likelihood of significant restrictions continuing past the first quarter of this year increase; but it remains positive about the group’s expansion prospects, particular through Wagamama.
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Analysis & InsightCACI’s Chris Thompson: ‘Consumer behaviour moved forward five years in two weeks’
CACI director of location analytics Chris Thompson has outlined how consumer behaviour towards brand and place has accelerated under the pressure of the pandemic.
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Analysis & InsightHow technology is revolutionising the post-pandemic restaurant sector
At the end of 2019, if a customer wanted to order and pay for their food using their mobile phone the number of restaurants in which they could do this would have been relatively small. Fast forward to this year and, once lockdown is lifted, the number of places offering digital order and pay will be significantly bigger.
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Analysis & InsightGraeme Smith: ‘Investment is waiting on the sidelines’
M&A activity in the sector is predicted to pick up once the vaccine rollout gives more clarity on recovery, AlixPartners’ Graeme Smith has forecast.
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Analysis & InsightAnalysts’ verdict: Liberum on Marston’s
An offer for Marston’s could come in at above 100p per share, according to analysts Liberum, in a note issued following the news that Platinum Equity Advisors had received an unsolicited non-binding proposal from the American PE firm regarding a possible cash offer for its share capital.
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Analysis & InsightCGA’s Karl Chessell: ‘It’s not all doom and gloom’
“We’re by no means out of the woods yet, but there is a more positive horizon.” That was the message from CGA business unit director for hospitality, Karl Chessell, to attendees at MCA’s Restaurant Conference.
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Analysis & InsightBranded restaurants decline by 16.6%
Branded restaurants experienced a 16.6% outlet decline in 2020, research from Lumina Intelligence’s Operator Data Index indicates.
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Analysis & InsightConsumers keen to return to hospitality
More than half of consumers ‘can’t wait to go out again’ according to CGA’s 2021 Hospitality Consumer Forecast, with 80% hoping to visit a hospitality venue within a few weeks of them reopening.
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Analysis & InsightConsumer confidence falls further, says Deloitte
UK consumer confidence has fell a further one percentage point in Q4 2020, to -17%, according to Deloitte’s latest Consumer Tracker.
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Analysis & InsightData shows ‘no correlation’ between Eat Out to Help Out and rising infection rates
The Chancellor’s Eat Out to Help Out scheme has been defended by the Treasury, with new data disputing claims that the initiative led to a rise in coronavirus cases.
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Analysis & InsightThree-quarters of operators would prefer delayed reopening to restrictions – poll
Three-quarters (76%) of operators asked would rather delay reopening their businesses in order to operate with no restrictions rather than open early with high or very high-tiered restrictions, the latest Lumina Intelligence’s Hospitality Leaders Poll has revealed.
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Analysis & InsightPent up consumer demand to boost sector
Pent up consumer demand for the dine-in experience is expected to boost the restaurant sector in the coming year, but market forces mean growth will still be well down on pre-Covid times, according to the latest research from Lumina Intelligence.
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Analysis & InsightHospitality sales down 54% in 2020
Hospitality lost out on over half of its expected sales in 2020, with back-to-back lockdowns and ever-increasing restrictions costing the sector approximately £200m a day.
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Analysis & InsightDelivery vs collection: Maximising your footfall during lockdown
New year, same challenges. If 2020 wasn’t hard enough, starting 2021 with another lockdown highlights the uphill battle ahead, particularly with an official end date for Lockdown 3.0 yet to be announced. As a result, delivery, on-site purchases to takeaway and click & collect remain the only revenue streams for operators for at least the foreseeable future.
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Analysis & InsightDeliveroo: Vegan orders up 165%
More than eight in 10 consumers (85%) will order delivery more often or the same as they did before the pandemic, a new report from Deliveroo finds.
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Analysis & InsightOne in two “not confident” about returning to hospitality before vaccine roll-out
One in two UK consumers wouldn’t feel confident about returning to pubs, bars and restaurants if they were permitted to reopen imminently, CGA’s first 2021 Hospitality Consumer Forecast reveals.
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Analysis & InsightVast majority cannot survive without further support - poll
The vast majority of operators (79%) cannot survive a lockdown until May without further government support, Lumina Intelligence’s Hospitality Leaders Poll reveals.
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Analysis & InsightLicensed premises drop by 6,000 in 2020
Nearly 6,000 of the UK’s licensed pub, bar and restaurant premises were lost last year, nearly triple the number of closures in 2019, according to the latest Market Recovery Monitor from CGA and AlixPartners. The monitor revealed that the ongoing lockdowns and pressures faced by businesses during the peak of the coronavirus pandemic contributed to a net decline of 5,975 sites in 2020. The decline represents a 5.1% contraction in the market since the end of 2019, and a 175% increase on the 2,171 drop in sites that year.
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Analysis & InsightCovid boosts healthier eating trend
Large numbers of consumers say coronavirus has motivated them to eat more healthily, research from Lumina Intelligence reveals.