OpenTable, the online restaurant reservation platform, has introduced its services to Facebook Messenger, which allows diners to make reservations through the site’s chat extensions feature.
The company said that the new tool would allow diners to search and suggest available restaurants to friends and then make a reservation through the bot, all without leaving Messenger.
Diners will be able to make reservations from within Facebook Messenger at over 40,000 restaurants worldwide from the new feature. Diners can also search and suggest restaurants to friends.
In any Messenger conversation, diners can activate the OpenTable bot by tapping the Chat Extensions (+) icon on the bottom left of the app, pick an available restaurant to recommend and share with friends, and then instantly book a table once a choice is made. The reservation can then be shared with friends.
Catherine Porter, senior vice president of strategy, said: “We’re delighted that our millions of global diners are now able to plan and make restaurant reservations with their Facebook friends all within Messenger.
“We hope this service helps diners more easily collaborate on dining plans by sharing restaurant suggestions and coordinating a reservation all in one place. Dining out is inherently social and millions of people are already using Messenger and social media to connect with friends to discuss dining.
“The addition of the OpenTable bot for Messenger is a natural extension of this behaviour enabling them to plan and book together.”