McDonald’s launches ‘Click & Serve’ pickup model

McDonald’s has launched a new takeaway model across its UK restaurants this week, which aims to prevent long queues at its drive-thru sites.

Available via the My McDonald’s App, the ‘Click & Serve’ service will allows customers to order through the app, then drive to a restaurant, where they will be instructed to wait for their meal in allocated parking bays.

Customers will pay via the app, and the food will be delivered to their car window in takeaway bags on a tray – to ensure a contact-free service.

The service will only be available in the brand’s 1,300 drive thru locations.