Oakman Inns has been recognised in The Princess Royal Training Awards for its “exceptional commitment to training”.

One of just 43 recipients from 39 organisations who will be presented with the annual award, it is the second time the group has been recognised.

The Princess Royal Training Awards recognise UK companies that have created outstanding training and development programmes which have made a direct and provable impact on their employer’s business performance.

Oakman employs more than 1,000 people across its 28 pubs across Southern England and the West Midlands.

It says its investment in training has seen employee turnover fall by 16% and internally promoted chef numbers increase by 34%.

Oakman’s CEO, Dermot King said: “We have always had a straightforward philosophy. We are in the hospitality business, and our 28 town centre and country pubs rely on our teams to be enthusiastic in their work and enthused by the standards of service we are consistently striving to achieve for our guests.

“Since receiving the Award in 2017 for our pioneering online learning and career development platform, the growth of our business has resulted in our employee numbers doubling. This required us to scale up our programme to meet the changing needs of both our business objectives and those of our team members. As a result, employee turnover has fallen by 16% while internally promoted chef numbers have increased by 34%.”

The group’s training programme, Oakmanology, includes interactive learning courses such as the ‘pizzaiolo mini module’, delivered in multiple languages with help for dyslexic users,

Online training is reinforced with ‘on tap’ practical guidance by ‘training ninjas’, who are graduates in Oakman’s ‘train the trainer’ programme.