Karen Jones has called on the hospitality industry to “wholeheartedly support” the NHS Test and Trace initiative. Jones said hospitality has a “real responsibility to keep our customers, our teams and our communities safe and well. NHS Test and Trace is a powerful way to do just that, collecting and providing the information to help break the chain of transmission and control the virus. “It takes minutes. It helps to save lives and stop further lockdowns. It shows our people and our customers that we are professional, proactive and caring.” She also told MCA it was vital the government could see hospitality supporting it, saying: “Government will see us as an industry worth supporting because we in turn wholeheartedly support government initiatives.”