Nine out of 10 tenants of Hall & Woodhouse said their partnership with the Dorset-based brewer and pub operator lived up to their expectations, a rise of 17 percentage points on last year, the company said.
Hall & Woodhouse said 93% confirmed that they would look to renew their agreement upon expiry in 2013.
The same proportion agreed that their area manager has a good understanding of their business. In addition, 95% agreed they act with honesty and integrity and 86% agreedthat their area manager has innovative ideas that add to the success and profitability of their business, a rise of 20 percentage points on 2012.
Matt Kearsey, business partnerships director atHall & Woodhouse, said:“This is our fifth business partnerships survey and we are delighted to see that the satisfaction of our business partners continues to grow year-after-year.
“Our aim is to provide our business partners with the tools and support they require to run a successful ‘pub business’ and through our dedication and commitment, we can see that we are achieving this.”
