The Association of Licensed Multiple Retailers has launched its diploma for the UK hospitality sector.
The first stage is designed for Level 2 Hospitality Team Members, both front and back-of-house, but will be expanded to cover a broad range of hospitality careers.
Employees will undergo training that leads to the achievement of a recognised gold-standard that will be delivered by HIT Training and end-tested by BIIAB. Apprentices will have the opportunity to sit six modules on:
• Customer service
• Award for underage sales prevention
• Drugs awareness
• Conflict management
• Food safety in catering
• Award for personal licence holders
These modules will be provided by CPL Training and will be delivered via e-learning online, with the exception of the Award for Personal Licence Holders, which will be sat face-to-face.
The diploma was launched by ALMR chief executive Kate Nicholls at the annual Christmas Lunch yesterday.
She said: “The ALMR Hospitality Diploma will provide the UK’s hospitality businesses with an all-inclusive, exhaustive training and assessment scheme designed to meet the myriad demands of this innovative and varied sector.
“The Diploma will also provide employees with the support and education they need to progress within the sector, and will deliver a solid foundation for a potentially long and rewarding career, and a senior role within our dynamic industry.”
Jill Whittaker, managing director of HIT Training, commented: “We are delighted to be partnering with the ALMR on this great new initiative, which will not only provide both young employees and those new to the industry with the support and development they need, but also a chance for us to show the great work being done in this fantastic and supportive sector by highlighting the exciting and varied careers that exist. We are looking forward to working with the ALMR to develop supervisory and management apprenticeships in 2018.”
Anthony Pender, chairman of the British Institute of Innkeeping added: “This streamlined and valuable Diploma will ensure young employees are given the best start on the road to a long and rewarding career with us.”
Paul Chase, head of UK Compliance at CPL Training, said: “The ALMR Diploma represents the opportunity to gain a gold-plated apprenticeship standard that will set the benchmark for learning and development within the sector.”