In the final MCA journal of 2018, we bring you the headline findings from our Foodservice Delivery Report and focus on two key challenges for operators – people & property. In particular, we look into the changing nature of the high street, new charity Only A Pavement Away, which helps the homeless gain employment in hospitality, and explore opinions on the apprenticeship levy. We also profile the man who put Wagamama on the map, Ian Neill, and pay tribute to his mentor, Peter Boizot.