All interviews – Page 20
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InterviewsCaffè Nero: Waitrose partnership gives insights into coffee loyalty
UK CEO Will Stratton-Morris spoke at MCA’s Food to Go conference last week about how strategic partnerships will be a key driver for the business going forward
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InterviewsAndy Hornby: ‘Pressure from Oasis has no bearing on TRG’s strategic plan’
CEO Andy Hornby tells MCA the strategic plans announced yesterday were “entirely grown from within” and not in response to shareholder disquiet
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InterviewsJulian Metcalfe: Itsu close to competing with big beasts of QSR
The itsu founder and global CEO tells MCA’s Food to Go Conference about new format restaurants, using technology to save labour costs, and going toe to toe with McDonald’s and KFC
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InterviewsRevolution Bars Group: ‘There is reason to be optimistic’
CEO Rob Pitcher speaks to MCA about integration and growth at Peach Pubs and like-for-like recovery in late-night bar sales
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InterviewsZambrero: ‘We see great opportunity in the UK’
As the Mexican QSR concept gears up for its UK rollout following a £143m investment, MCA speaks to UK CEO Emily Teh and analyses its potential for success in the burrito wars
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InterviewsUrban Greens: ‘We could be on every high street’
As the salad concept gears up to kickstart its London rollout, co-founders Rushil Ramjee and Houman Ashrafzadeh speak to MCA about shaking up the capital’s lunchtime offer
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InterviewsAzzurri: ’Sector qualifications too concerned with filleting fish’
Hospitality courses should better reflect the array of skills required to work across the sector, Azzurri Group CEO Steve Holmes argues
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InterviewsFat Hippo to open six sites this year
Speaking at the Generation Next programme by MCA and sister title BigHospitality, head of marketing Nick Fountain discussed the burger chain’s expansion plans and enhancing the customer journey
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InterviewsBewiched Coffee looks to double estate in five years
Bewiched Coffee plans to open 15 stores within five years in partnership with franchisee Heart of England Co-operative Society, MD Matt Fountain tells MCA
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InterviewsClean Kitchen Club pivoting to 'big, bold launches'
With two new sites to open in central London, co-founder Mikey Pearce speaks to MCA about evolving the brand’s growth strategy, launching into retail and making an international debut
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InterviewsFamiglia face
San Carlo Group’s impeccably turned out MD has the premium casual Italian space all sewn up on these shores, and increasingly oversees too
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InterviewsIvan Orkin on his 'very intriguing business opportunity’
One of the most famous ramen chefs in world, Ivan Orkin tells MCA how he’s taking a break from the grind of the kitchen with a licensed delivery-only concept in the UK
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InterviewsLittle Door & Co: ‘There’s definitely scope beyond London’
Founders Jamie Hazeel and Kamran Dehdashti speak to MCA about building a recession-proof business with a presence beyond London
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InterviewsAzzurri strives to ‘serve better’ for people and planet
Head of responsible business Claudia Candiotto speaks to MCA about the Ask and Zizzi operator’s ambitious new sustainability strategy, Recipe for a Better Future
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InterviewsSlerp: ‘Three out of 10 customers drive revenue for coffee shops’
WatchHouse, Crosstown and 200 Degrees told MCA’s Hostech how coffee shops can become more digitally led to drive loyalty and visits
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InterviewsDöner Shack looks to expand through drive-thru
The kebab concept sees opportunities in drive-thru and kiosk formats as it looks to open 20 restaurants within three years, MD Sanjeev Sanghera tells MCA
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InterviewsRising Star: JKS ops director ‘in the trenches’ with teams
MCA hears why Joanne Searley has become an essential part of the company’s growth, in the latest finalist profie the the Retailers’ Retailer Rising Star Award, sponsored by Red Bull
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InterviewsBrewDog: ‘Flexible working gives us the ability to react quickly’
App-driven, flexible working has benefited employees as well as businesses in plugging labour gaps, MCA’s Hostech conference heard
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InterviewsRising Star: Pizza Pilgrims’ Kathy Garrill drives both profit and positivity
As part of a series profiling the Rising Star finalists for the Retailers’ Retailer Awards, MCA hears why Pizza Pilgrims’ Kathy Garrill has helped the business stand out in a crowded market
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InterviewsHop Vietnamese: ‘New model means we can hit accelerator on growth’
An increasing desire for personalised dishes was a huge driver of the overhaul of its model, founder Paul Hopper told Hostech