Deliveroo contributed £1.9bn to the UK economy in 2022, according to new research.
A report from Capital Economics, commissioned by Deliveroo, found that more than 8 in 10 restaurants partnering with delivery platforms increased revenue and almost half, 46%, have hired new staff as a result.
With orders with a gross transaction value of just over £4bn in the UK and Ireland placed through the app in 2023, the business supports 81,000 jobs across its restaurants and grocery partners.
The business currently works with around 75,000 self-employed riders and 70,000 merchants in the UK.
According to the report, 52% of restaurants also reported an increase in dine-in revenues as a direct result of the increased exposure and reputation built through their presence on delivery apps.
Similarly, 1 in 20 restaurants, or 4%, said partnering with Deliveroo has enabled them to open a new site, whilst 19% have expanded their restaurant to be able to serve more dine-in customers.
Furthermore, 40% of merchants have adopted new digital technology into their business as a result of using delivery platforms.
Carlo Mocci, chief business officer Europe, Deliveroo, said, “We’re incredibly proud of the contribution our business has made to local communities across the UK, helping our brilliant restaurant partners to expand their customer base and bringing the neighbourhood to people’s doors.
“We’re truly a partner for growth and at a challenging economic time for businesses, we’re proud that Deliveroo can play such a vital role. We’re committed to championing the UK’s vibrant hospitality sector, and are always looking for ways to do more and help it to thrive.”
Kate Nicholls, chief executive of UKHospitality added, “Hospitality has always been an innovative and optimistic sector of the economy, with businesses looking to grow and expand. Takeaway has been a huge growth area for restaurants around the country and the boom of delivery services like Deliveroo has played a critical part in that.”
