Nick and Andrew Tolley, founders of Taylor St Baristas and Harris & Hoole, have teamed up with Compass Group to carry out a review of the company’s coffee offer and support it an advisory capacity.
Due to the importance of coffee within its business, Compass has been making a significant investment in the training and development of baristas to ensure that whatever site a customer is served at they will receive high quality coffee.
The new partnership with Nick and Andrew Tolley will see them carry out a review of Compass’ current coffee practices to ensure the group has a solid and robust foundation for future growth utilising their expertise and extensive knowledge of the coffee industry and specialty coffee.
Louise Pilkington, director of Marketing, Compass Group UK & Ireland, said: “We are absolutely delighted to be working with some of the coffee industry leaders, Nick and Andrew Tolley. Taylor St has blazed a trail in London’s specialty coffee scene and is today regarded as one of the most innovative quality-led coffeehouses in the world.
“They have exceptional knowledge and understanding of the coffee market that we believe will result in the creation of a UK leading coffee programme for our employees. Training and development of our employees is critical. With over 350 baristas in the business across 130 sites, the new programme will be looking to ensure we are able to provide our employees with the tools and knowledge to ensure that our customers always receive excellent, great tasting and high quality coffee across all our sites.”
Nick Tolley said: “This is the first time we have worked with a food services company. Ultimately, we are passionate about coffee and the overall experience that a customer receives. On speaking with Compass Group UK & Ireland, it was clear they share this passion. As a result, we are excited to be working with them to deliver the kind of quality coffee programme that becomes culturally embedded and ingrained within their organisation; one that is scalable across the breadth of their business; and one that delivers consistently high standards for Compass’ customers every time.”
