Starbucks has reported a 40% fall in global sales as a result of the coronavirus, though average orders increased in value by 23%. “Since the beginning of the covid-19 outbreak in January, we have taken a principled approach to navigate the crisis,” said president and CEO Kevin Johnson. “Every step of the way, we have thoughtfully addressed the needs of Starbucks stakeholders and are particularly proud of the industry-leading investments we have made to support our partners while creating a safe, familiar and convenient experience for our customers.