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Wahaca: Back from the brink

20 Feb 2017

Admired by fellow operators and loved by consumers, Wahaca was gearing up to celebrate 10 years of success when it was hit by a norovirus outbreak last November. Co-founder Mark Selby talks to Mark Wingett about how the group is recovering and what it has learnt along the way.

Punch is reviewing its Falcon Retail Programme

Heineken reveals plans for Punch pubs

14 Feb 2017

Heineken is to review “a number” of initiatives operating across the Punch estate – including its Falcon retail contract programme – as it seeks to “keep the best of both worlds in the newly expanded estate”, MCA has learnt.

Franco Manca to double up in Brighton

24 Feb 2017

Franco Manca is to double up in Brighton after securing a site at the city’s marina, MCA has learnt.

Telepizza acquires Pizza Blitz

24 Feb 2017

Telepizza, the largest pizza delivery company outside of the USA, has entered into a binding agreement to buy Swiss delivery brand, Pizza Blitz.

Caffè Napoli to open first UK site

24 Feb 2017

Italian coffee shop brand, Caffè Napoli has secured its first international site – in central London, MCA understands.

Newby hopes for ‘cultural change’ in tenanted sector

24 Feb 2017

Pubs Code Adjudicator Paul Newby has said he hopes to “achieve cultural change” where needed with the tenanted pub sector.

Greek Brewery seeks £85m damages from Heineken

24 Feb 2017

A Greek brewery has filed legal action against Heineken claiming nearly two decades of anti-competitive abuse.


Rawligion aiming for multiple stores in London

24 Feb 2017

The co-founder of Rawligion, the healthy eating grab and go store, hopes to open multiple sites in London, as consumer tastes shift away from meat, dairy and alcohol consumption.

Poll shows changing attitudes to classic British dishes

24 Feb 2017

New data has shown Saturday brunch bookings have grown 102% since 2013.

Canary Wharf

MEATLiquor launching delivery-only kitchen in Canary Wharf

24 Feb 2017

MEATLiquor is launching a delivery-only kitchen in Canary Wharf in partnership with Deliveroo, MCA has learnt.

Oakman and NWTC top Best Companies to Work For list

24 Feb 2017

Oakman Inns, New World Trading Company and Dishoom are among the firms recognised in this year’s Sunday Times Best Companies to Work For list.

TGI Fridays Karen Forrester

TGI Fridays went into decline after staff 'stopped believing'

24 Feb 2017

TGI Fridays chief executive Karen Forrester has said the company went through a period of “soul searching” last year

Poll shows 47% of leaders optimistic about sector

24 Feb 2017

A new survey of sector leaders has shown signs of confidence returning to the market but concerns remain about the key cost of people, property and food.

Hippo Inns developing app to recognise customer preferences

24 Feb 2017

Hippo Inns is developing an app which will be able to recognise customers when they walk in and establish their food and drink preference.

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Bill's interior

Fox starts to leave prints on Bill’s

22 Feb 2017

It is less than a year into his stewardship of the Richard Caring-backed group and Mark Fox has been busy putting in place the foundations to make sure the company can return to the expansion trail in better shape than it left it, while also getting ready to take a bite out of the grab-and-go market

Polarised politics, value signalling and the new rules of branding

21 Feb 2017

The current political and social environment has created a totally new context for brand values and ethics to operate in, argues Paul Flatters of the Trajectory Partnership

Taking a single customer view

14 Feb 2017

Adopting omnichannel can help you serve up a better customer experience, argues Sharon Manikon, managing director of Customer Solutions at Barclaycard

Nando's loyalty card

Recipe for engagement

13 Feb 2017

New research shows that 94% of UK consumers are willing to join a loyalty scheme but also highlights the challenge that they have never been harder to please. James Wallin examines what the data has to say about the secret of winning consumer loyalty to your programme.

Serving up a fair deal

06 Feb 2017

The introduction of a new tax, the Apprenticeship Levy, from April 2017 seems set to ensure that staff costs remain high on the F&B agenda for a while at least, says Stephanie Wilson, partner, Human Capital - Employment Tax at BDO

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Upcoming events

Retailers' Retailer Awards 2017

Retailers' Retailer Awards 2017

7 March 2017 - Described as the UK’s eating and drinking-out sector’s “Oscars” and the event that is in every leading operator’s diary, this year’s Retailers’ Retailer of the Year Awards will take place on the 7th March 2017.

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