All articles by Shwetali Sapte – Page 118
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Analysis & InsightOver half of consumers spending less on takeaway
A quarter of consumers reported spending significantly less on delivery than they did during lockdown, although the proportion of grocery spend online remains high
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NewsInflation rises unexpectedly, prompting sector to speak out
Loungers chairman Alex Reilley said ‘energy producers are holding this country to ransom’
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NewsInsomnia Cookies appoints former Deliveroo director as UK MD
The late-night cookie concept, which has 230 US stores, has announced Ben Lacey as its first UK hire amid plans to debut this year
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NewsBlank Street closes $20m funding round
The specialty coffee chain is piloting a subscription service in the US as it looks to boost retention and repeat sales, while expanding its F&B offer
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NewsShepherd Neame maintains resilience amid inflationary pressures
While revenue was up 8.4% and demand was encouraging in H1 2023, margins were impacted by cost inflation
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InterviewsGeneration Next: How Birmingham is leading post-pandemic recovery
With vibrancy and consumer visits nearly back to pre-pandemic levels, MCA looks at some of Birmingham’s most promising emerging operators
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Analysis & InsightWeekend provides boost for pubs
St Patrick’s Day, Super Saturday, and Mother’s Day together contributed to a major sales boost for pubs over the weekend, according to Oxford Partnership
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NewsGong cha strengthens senior team amid expansion push
The bubble tea concept has made three senior appointments as it plans to double its UK estate to 21 stores this year
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Analysis & InsightBar sales drop by 10%
Pubs saw year-on-year sales up 6.9% and restaurants by 1.9%, but the bars segment continued to struggle, according to the Coffer CGA Business Tracker
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NewsRMT votes to accept Network Rail pay offer
The breakthrough is likely to end the most disruptive strike action, although RMT members at 14 train operators will still strike on 30 March and 1 April
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InterviewsBurger & Lobster: ‘We’ve become more of a dining experience’
MD Dino Sura tells MCA about growing sales by 31.5%, enhancing the customer experience and expanding outside London
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InterviewsChopstix: ‘Chozen was strategic to consolidate our position’
MD Jon Lake tells MCA the Asian QSR operator will initially convert some Chozen stores and look to develop its retail proposition in time
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Analysis & InsightUpselling, meal deals and customisation drive ATV
Menu engineering can bring an added layer of possibilities for operators, Vita Mojo implementation team lead Becca Painter told MCA’s recent Food to Go conference
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NewsOpenings of the week
MCA rounds up this week’s biggest openings stories, featuring new venues from Gaucho, Dishoom, The Botanist, and more
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InterviewsCarl’s Jr: ‘There’s huge momentum on our side’
Tim Lowther, general manager for Europe, and Thomas Kremer, VP of development EMEA, tells MCA the Californian burger brand is “laser-focused” on the UK
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NewsSpring Budget tackles labour shortages and alcohol duty
Trade bodies have welcomed the extension of draught duty relief but condemned the lack of further support for the sector
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NewsChick-fil-A looks to make UK return
The Atlanta-based chicken chain is planning to launch in five international markets by 2026, following its first attempt to debut in the UK in 2019
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NewsDeliveroo reports progress towards profitability
The delivery company has reported preliminary FY22 results, with gross profit up 30%, revenue up 14%, and gross transaction value up 9% year-on-year
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Analysis & InsightRising prices prop up spend on delivery
The volume of delivery orders fell by 13.3% in February, a reflection of consumers reducing frequency but spending more because of rising prices
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NewsBeer duty freeze welcomed
While the draught duty relief has been lauded by the sector, wine and spirits are still set to see a duty rise


























