Chilango has appointed Carrie Bowers as its new head of people and culture.

Bowers, who joins the business later this month, was previously head of people at Le Pain Quotidien, and before that Meat Liquor.

Richard Franks, managing director, Chilango, told MCA: “She comes to us with a world of experience, with both an operational and head of people background.”

Franks said one of the key priorities for Mexican-inspired chain was driving its team and looking after its people. “It’s about taking what we already have as a good culture to the next level and being an employer of choice.”

He explained that the business places a lot of value on the experience of new recruits during the onboarding process, and about how they are then trained and nurtured in order that they remain part of the business for a long time.

“Ninety percent of our managers are internally grown and we do a lot of internal training and development in order that our crew members can become the managers of the future,” he said. “We are in a really good position for when we put our growth plans into place.”

The business announced last week that it had appointed Wagamama’s COO Nigel Sherwood to the board as a non-executive director.

“Nigel just seemed like the perfect fit, with his experience from Pizza Hut, Nando’s, Shake Shack, Byron Burger and now Wagamama. I feel he is going to be someone that can challenge us and help us think about our growth and move that forward,” said Franks.

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