BrewDog Bars CEO James Brown has joined the line-up of Hostech, where he will discuss how new flexible ways of working are appealing to a mobile-native generation.
Brown, who is also the founder of cashless tipping platform TiPJAR, will give his view on how best to attract and motivate younger team members through tech.
He will be joined by Chris Sanderson, CEO of shift working marketplace Limber, who will explain how more liquid ways of working open up the potential for staff to fulfil multiple jobs across the country – helping operators plug labour gaps.
Hostech, which explores tech and digital innovations in hospitality, takes place at the Ham Yard Hotel on 8 February.
Also joining the line-up is JP Then, the co-founder of Crosstown Doughnuts and online ordering system Slerp. JP joins Watchhouse Coffee and 200 Degrees to consider how to keep customers coming back through digital loyalty schemes.
Itsu’s chief customer officer Neil Miller returns to Hostech in 2023 to update on the brand’s digital transformation.
Earlier this year, Miller presented the ‘end of the beginning’ at Hostech, where he set out itsu’s plans for digital transformation, embracing the shift from footfall to fingers, and setting out his four big bets for itsu in 2022.
Returning to Hostech 2023 on 8 February, he will give a unique insight into the highs and lows of delivering a digital transformation programme including the opportunities, challenges and the lessons learnt - and will reveal if those big bets are delivering on their promise.
Gail’s head of ecommerce Rosie Hill will provide an exclusive presentation exploring the brand’s digital transformation over the past year, following the new investment it secured in 2021.
The premium bakery chain has remodelled its tech stack, going with multiple aggregators to expand its delivery offer as well as relaunching its own catering service and loyalty scheme.
Burger King’s Tim Love will update us on the brand’s app-based rewards scheme.
Abokado, BAO and Chopstix will talk data capture, segmenting consumers, and targeting customers with bespoke promotions.
The rise of the robots will be covered by Big Table Group, Boparan Restaurant Group, and Karikuri.
Paul Hopper founder of HOP Vietnamese will share why technology is the backbone of the brand’s operating model, while Mollies Diner MD Darren Sweetland will discuss the importance of appealing to Mollies’ tech-savvy demographic.
Elsewhere Inamo’s Lee Skinner and Noel Hunwick will showcase their experiential tech-restaurant group Inamo world first fully touch-sensitive tables.
Wonderland Restaurants’ James Bulmer will describe how the state-of-the-art, immersive technology and multi-sensory fine dining collide at Park Row.
Net Zero Now’s Simon Heppner will explain how operators can utilise technology to reduce their carbon impact.
