Uber Eats launches support initiatives for independent restaurants

Uber Eats will be waiving activation fees to help new independent businesses wanting to join the platform amid the coronavirus pandemic.

As part of a range of initiatives to support independent restaurant owners, activation fees will be waived until at least the end of March, when its impact will be reviewed.

The operator is also offering free delivery for all independent restaurants and a new opt-in programme for all restaurants on the platform, offering daily payments rather than the standard weekly payment.

Fast-tracked onboarding will also be introduced for new restaurants wanting to get online as soon as possible.

“The high street is being hit hard by Coronavirus but the sector can play a critical role in helping the thousands of people who rely on it - for work and as an essential service - during this difficult time,” said Toussaint Wattinne, Uber Eats UK General Manager.

“We are putting in place a range of initiatives to continue to support restaurant partners, particularly small business owners, as they keep their kitchens firing to feed people across the country.”

UK Hospitality CEO Kate Nicholls added: “This initiative by Uber Eats is very welcome as it will allow small businesses to quickly pivot to ensure they are still able to serve great food, keep their doors open longer and keep their teams working throughout this very difficult time.”

The announcement follows a similar move by Just Eat, which has removed commissions on collections and sign-up fees for new restaurants.