Four in five (82%) hospitality leaders say new track and trace rules requiring all guests to sign in will impact their business.

Lumina Intelligence’s Hospitality Leaders Poll found the new requirements would have major impact (32%), a moderate impact (29%) and marginal impact (22%) on operators.

Meanwhile, two-thirds of those surveyed (67%) believe the idea of vaccine passports for customers to enter pubs are “completely unworkable”.

When asked about advocating for delivery riders’ rights and pay in the wake of Deliveroo going public, over half of all respondents (53%) believe riders are an extension of hospitality service staff and should be treated as such.

Of all those who responded to the survey, just under half (46%) expect all their furloughed staff to come back since the reopening place was announced.

Just over a quarter (28%) of them expect currently furloughed staff to hand in their notice.

Seven in ten respondents (71%) are confident in the future of their business, down three percentage points on last week.

  • · The Hospitality Leaders Poll is a conducted by Lumina Intelligence on behalf of MCA, BigHospitality and the Morning Advertiser.