Soft skills development is vital for multi-unit managers

Karen Turton

Promoting a general manager to one with multi-unit responsibilities is not always as straight forward a process as operators may think, if the employee is to perform at their best. Former Turtle Bay operations director and founder of Purple Story, a people-focused consultancy, Karen Turton discusses why soft skills are ...


This article is only available to registered users or subscribers

Already have an account? SIGN IN HERE

Gated access promo

Register now to access exclusive news, insight and analysis of the UK’s dynamic eating and drinking out sector.

Learn more about MCA here

Alternatively subscribe for unrestricted access to all content. Contact us for more information