Good waiters are in short supply as Britain becomes a country that serves with a snarl, according to a feature in The Independent On Sunday. Poor service affects all restaurant types. The article picks out Pont de la Tour, the Conran Thames-side restaurant in London and Pizza Express, as examples.
It says perhaps restaurateurs should learn from Chico's or Pret a Manger and McDonald's - places where staff at least manage to smile and make you welcome. The key to the problem is a shortage of staff because of the huge proliferation in restaurants.
Fish! is apparently now offering waiters more money than chefs. Being a chef has become sexy and everyone wants to the job.
The Independent On Sunday 20/08/00 page 18
It says perhaps restaurateurs should learn from Chico's or Pret a Manger and McDonald's - places where staff at least manage to smile and make you welcome. The key to the problem is a shortage of staff because of the huge proliferation in restaurants.
Fish! is apparently now offering waiters more money than chefs. Being a chef has become sexy and everyone wants to the job.
The Independent On Sunday 20/08/00 page 18
