Dishoom and Crussh are among the latest operators to open their doors this week, whilst the reopening programmes of Loungers, Turtle Bay, Franco Manca and more have started to pick up momentum.
Indian concept Dishoom initially launched delivery when lockdown was first announced in March but had to retract the service because of safety concerns.
Speaking to MCA last month, co-founder Shamil Thakrar said the business was working on ways to operate it safely, leading to this week’s delivery relaunch in some of its sites.
The business has reopened three of its eight restaurants – in Kensington, King’s Cross and Shoreditch – and is operating between 11:30am and 10:30pm via Deliveroo.
It’s offering a limited menu, with customer favourites including the vada pau, matter paneer murray and house black daal all available.
Having launched home delivery back in April, healthy-eating and juice brand Crussh has reopened its first store, in Notting Hill, this week.
Used as part of a test-and-learn phase, the site will offer takeaway, click-and-collect and delivery.
The business has also expanded its e-commerce offer and reach.
With a vast online offer of pre-made juice boxes, store cupboard essentials, meat and dairy, the service has been made available for consumers throughout London, Hampshire, Hertfordshire, Oxfordshire, Sussex and Surrey.
All day dining concept Loungers reopened a further ten sites this week under its ‘From our Lounge to your Lounge’ click-and-collect model.
Having already opened 17 of its 150 sites for takeaway over the past fortnight, the business is running on a reduced menu and operating hours (Monday to Sunday, 10am-2pm and 5pm-9pm).
The sites opening this week (Friday 5 June) are Liverpool, Chorley, Abergavenny, Bath, Keynsham, Hinckley, Letchworth Garden City, Southbourne, Lewes and Rustington.
Franco Manca, having opened 31 stores last month in quick succession, has reopened a further seven stores this week, some of which are outside London.
The Fulham Shore-owned brand opened sites in Cambridge and Ealing on Tuesday (2 June) and Soho, Oxford, St Paul’s, Birmingham and Bath on Wednesday (3 June).
After initially opening four restaurants for takeaway last month as part of a test-and-learn phase, Caribbean concept Turtle Bay has reopened a further six sites this week.
Operating on limited day-determined hours, the business has opened restaurants in Bristol Broad Quay, Cardiff, Ealing, Manchester Oxford Road, Peterborough and Southampton for either click-and-collect, call-and-collect or delivery.
Pub company Green King launched an all-new delivery and takeaway service in its Metropolitan Pub Company division last month, and has announced this week that it will be rolling out the service nationwide.
From Wednesday 10 June, 40 Greene King pubs in the north west, East Anglia and the East Midlands will offer the service, with a range of pub classics, wine, beer and soft drinks on offer.
On Tuesday this week (2 June), healthy to-go concept Pure reopened five of its sites for takeaway and delivery.
The 21-strong brand has reopened stores in Hammersmith, Moorgate, Waterloo, Victoria Station and Baker St, with a newly designed menu based on customer feedback.
Soho Coffee Co. has also opened another five of its sites this week for takeaway only.
The brand initially reopened in Cheltenham and Baker Street on 22 May, but as of Monday (1 June) consumers can also visit stores in Wigmore St, Waterloo, The Strand, Bath and Cheltenham Cambray Place.
Other operators to reopen additional stores this week include fish and chip concept Harry Ramsden, which reopened three sites in Blackpool, Great Yarmouth and Swanage and Vietnamese concept Pho, which reopened two restaurants, in Wimbledon and Ealing.
Of the larger to-go operators, KFC, McDonald’s and Costa have reached reopening milestones this week, whilst Greggs announced a significant acceleration in its reopening plans.
Over half of the KFC estate has reopened for walk-in takeaway, with 700 of its 950 stores in the UK and Ireland operating through delivery or drive-thru.
Having announced plans to do so last week, McDonald’s reopened all of its 924 drive-thru restaurants between 2 and 4 June, and added a further 75 sites to McDelivery through Uber Eats or Just Eat.
The reopening’s take the number of operational sites to over 1,000.
Costa reopened a further 181 stores on Thursday (4 June), taking its total open estate to 501.
Whilst all its drive-thru stores had already been reopened, this next wave of openings was concentrated on walk-in takeaway, which the brand is now adding to its lockdown delivery and drive-thru offer.
Having already reopened a selection of shops trailing delivery, collection and walk-in in Newcastle, Greggs announced plans this week to open 800 more stores by 18 June, and its entire estate by 1 July.
“All shops will open with our new tested operational measures in place,” CEO Roger Whiteside said. “And although they will open with a reduced range, this will be a significant step in us helping the nation get back up and running and serving the communities that we operate in.”
Meanwhile, home-delivery kits are being explored as an alternative revenue stream by a number of brands.
This week, Gary Usher’s Elite Bistros, Taiwanese concept Bao and vegan curry concept Spice Box all announced they would be launching home delivery kits.
The kits are expected to include sealed ingredients alongside recipe cards and cooking instructions to encourage consumers to try out the brands’ most popular dishes at home.
Operators announce next wave of reopenings
Dishoom and Crussh were among the latest operators to open their doors last week, whilst the reopening programmes of Loungers, Turtle Bay, Franco Manca and more have started to pick up momentum. Of the larger to-go operators, KFC, McDonald’s and Costa have reached reopening milestones last week, whilst Greggs announced a significant acceleration in its reopening plans.