Lee Sheldon

  • Spirit bar staff
    Analysis & Insight

    The secret to delivering sustained excellence

    2014-06-02T07:07:00

    Understanding why some multi-unit managers perform better than others is a question that I hear asked a great deal. My response is that high performers value certain activities more than others and by ‘value’ I mean that they spend more of their time and energy on seeing these activities done well; over and over again