Food delivery grew by £3.7bn in 2020 to reach £11.4bn, as it benefitted from being one of the few routes to market during the pandemic, Lumina Intelligence reports.

During 2020, delivery accounted for £2 in every £10 spent on foodservice, and is expected to drive habitual delivery behaviour beyond the pandemic.

With restrictions easing, Lumina’s UK Foodservice Delivery Market Report 2021 forecasts delivery will decline by 7.6% in 2021 to a value of £10.5bn, as dine-in recoups market share.

Despite the forecast decline, this is still 37% higher than the delivery market’s 2019 market value.

One in 12 consumers ordered foodservice delivery for the first time during the coronavirus pandemic, the report reveals.

More than a quarter of consumers increased their usage, and nearly three quarters of current users plan to still order delivery when the restrictions are lifted.

Not wanting to cook was the key motivating factor for ordering, as consumers grew tired of home cooking through the pandemic.

According to consumer research by Lumina, Uber Eats and Deliveroo grew share of the delivery market, Uber Eats by 5 percentage points (pp) to 11.3% and Deliveroo 0.4pp to 11.0%.

Lumina predicts foodservice delivery will be worth £12.6bn in 2024 with consistent, robust growth from 2022 onwards.

The market will benefit from both a supply side growth in branded outlets offering delivery, plus a boost from dark kitchens and virtual delivery operations.

Blonnie Whist, head of insight at Lumina Intelligence said: “With dine-in operations closed or heavily restricted over the last 12 months, consumers have turned to foodservice delivery in their droves, including an additional 4.3m UK adults who ordered foodservice delivery for the first time during the pandemic.

“Whilst we expect the playing field to level out now that restrictions are starting to ease, the impact of 2020 is expected to drive habitual delivery behaviour beyond the pandemic. By 2024, the UK foodservice delivery market will have grown a further 10%, highlighting a significant opportunity. Independent restaurants and traditional fast-food brands are set to lead this growth. In the immediate term, promotions will play a key role in driving volume, as the recession continues to pinch household incomes. However, in the longer-term, offering a point of difference and expanding day part coverage will be key growth drivers for operators.”