‘We’ve been through a hell of a lot, but we’re more prepared’: the state of operator confidence in 2023

Wavering consumer sentiment has been a core focus during a year marred by cost of living pressures and inflation, but how confident are the sector’s leaders? In this immersive, data-driven feature, MCA takes a closer look at operator optimism, and decision-makers’ hopes and fears going into 2024, with exclusive data from Lumina Intelligence