CACI warns of lasting impacts on consumer behaviour

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CACI has released a report into what it describes as the “new consumer reality” and the impact the coronavirus will have on destinations, landlords, brands and operators throughout 2020 and beyond. It identifies four key consumer trends seen throughout July. It says mobility is well below pre-lockdown levels, currently at an average of 62%, which is up from low of 32%. In terms of how that is split between city centres and more rural areas, city centres are pegged well down at 30% due to a combination of a lack of workers, tourists and shoppers.

 

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