News and insight for the UK eating and drinking out industry

Technology

Will AI be a game-changer for the eating and drinking-out sector?

06 Apr 2018

Georgi Gyton looks at the potential impact AI could have on the eating and drinking-out sector.

Mobile payment app Flypay has been named alongside Deliveroo in the inaugural Bloomberg Business Innovators list.

Time is not on your side

25 Sep 2017

Time is one of the most precious commodities for customers and loyalty will stay with those operators who don’t waste it. Flypay’s Tom Weaver discusses the pitfalls of not taking time to save customers’ time

Danny Meyer

Why we’re going cashless

21 Jun 2018

Danny Meyer, chief executive of Union Square Hospitality, and founder of Shack Shack, explains why he is taking his US-based restaurant group cashless.

Mobile apps at eating out brands

New app allows sector workers instant access to wages

20 Jun 2018

Software provider Fourth has partnered with the Wagestream platform to provide a system that allows hospitality workers to withdraw what they have earned up to that point at any time of the month.

REVL

Events app REVL closes

15 Jun 2018

Events app REVL, which listed a broad range of activities across pubs, restaurants and clubs, has closed down.

Deliveroo Editions

Deliveroo to list restaurants with own delivery

13 Jun 2018

Deliveroo has announced it is opening its platform to restaurants with their own delivery services for the first time.

Busaba Eathai Exterior

Busaba signs up to Yapster

08 Jun 2018

Busaba, the 13-strong Thai concept, has signed up with hospitality chat app Yapster.

Contactless card payments

The Connected Restaurant

08 Jun 2018

The power of data remains a huge and under-exploited opportunity across the sector. Christian Berthelsen, chief technology officer at Fourth, explores how the Internet of Things is re-shaping the way operators interact with their customers and run their businesses.

Deliveroo logo

Deliveroo rolling out POS integration

07 Jun 2018

Deliveroo is rolling out Point of Sale (POS) integration to restaurant partners which are expected to streamline the ordering process and make accepting delivery orders more efficient for restaurant staff.

The Grain Store

Vianet grows profits despite 1,420 pub disposals

05 Jun 2018

Vianet has said its strategy of increasing its focus on coffee and vending machines is showing rewards, as profits and revenue grew in the year to 31 March.

UberEats

Uber Eats sees 322% growth in vegan orders

30 May 2018

Uber Eats has said vegan orders have grown 322% over the past year, with avocado-based meals 78% more popular.

Just Eat

Hungryhouse stops taking orders after Just Eat takeover

23 May 2018

Delivery platform Hungryhouse has now stopped taking orders following its takeover by Just Eat.

T.G.I Friday's bar

Filter out the ‘fake news’

18 May 2018

Gauging customer satisfaction has never been easier – just check social media. However, getting that feedback in time to diffuse any potential problems, remains a key challenge for operators. Gary Goodman explores how Net Promoter Scores can be mined and fake news avoided online

UberEats

Uber Eats to reach 100 locations by year end

18 May 2018

Uber Eats is gearing up for its next phase of expansion which will include a new target to operate in 100 cities across the UK and Ireland by the end of the year, MCA has learnt.

Wasabi teams up with Thyngs on loyalty scheme

02 May 2018

Wasabi is ditching its mobile app and will instead ask customers to tap or scan a smartcard with their mobile to join the ‘Wasabi Club’ and collect loyalty points.

easyFood

EasyFood sets out expansion plans

01 May 2018

EasyFood, the restaurant delivery platform backed by the EasyGroup, is aiming to recruit 1,000 restaurant partners in Birmingham by Christmas, before expanding to other Northern cities in the New Year, and aiming for London towards the end of 2019.

Turning Facebook likes into customers

20 Apr 2018

Twisted London founder Jamie Bolding discusses the challenges of converting a social media audience into physical customers for his start-up delivery-only kitchen

Yumpingo secures £750k in new funding round

20 Apr 2018

Yumpingo, the food intelligence platform, has secured £750,000 in a new round of investment, taking its total amount raised to £1.3m.

Zonal retains AAC accreditation for seventh year

13 Apr 2018

Zonal has retained its accreditation of being an Authorised Assessment Centre (AAC) from the Learning & Performance Institute (LPI) for the seventh consecutive year.

Just Eat rolls out electric scooters

13 Apr 2018

Just Eat is offering a 45% discount on electric scooters to 28,500 restaurant partners in a bid to tackle carbon emissions. 

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