Restaurant market to reach £20bn - but challenges loom large

22 Sep 2017

The restaurant market is expected to reach a value of £20bn in 2017, which is a growth of 4.3% on 2016 – however a challenging period of market correction looms until demand better aligns with supple, MCA analysis reveals.

​Half of UK diners would pay more for homegrown food

22 Sep 2017

New research has found that the majority of diners would be willing to pay more for food that they knew had been produced in Britain

Consumers swapping pints for coffees

22 Sep 2017

More than one million pub regulars have shunned visiting the pub during the past seven years, a new survey has revealed.

Competitive socialising increasing competition for traditional operators

22 Sep 2017 | By Helen Gilbert

The growth in popularity of competitive social activities like ping pong and escape rooms is fast becoming ‘stiff competition’ for the traditional restaurant, bar and pub industry

Smaller brands expanding faster than bigger names

21 Sep 2017

Small casual dining brands are expanding six times faster than bigger names in the sector, according to the latest Market Growth Monitor

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Hungry Horse exterior

Pub brands ring changes on regional menu pricing

10 Apr 2017

MCA’s Menu Tracker has given Steve Gotham the opportunity to look at the latest menu releases by top leading pub chains Hungry Horse and JD Wetherspoon

Nando's loyalty card

Recipe for engagement

13 Feb 2017

New research shows that 94% of UK consumers are willing to join a loyalty scheme but also highlights the challenge that they have never been harder to please. James Wallin examines what the data has to say about the secret of winning consumer loyalty to your programme.

Walkabout

Customer service stars of 2016

03 Jan 2017

MCA director of insight, Steve Gotham, looks at which operators topped the league tables for friendly and speedy service during 2016 and what lessons we can learn from their success.

Money

Counting the cost of pay rises

21 Nov 2016

According to the latest analysis by Fourth, real hourly pay in hospitality has raced ahead of the National Living Wage to hit £7.71. 

Toby Carvery logo

Scores on the doors

07 Nov 2016

The latest data from MCA’s comprehensive Eating Out Panel has revealed a strong showing for pub companies, outperforming their restaurant counterparts in terms of net promoter scores throughout the day. MCA’s director of insight, Steve Gotham, looks at some of the reasons the Great British pub is still resonating so strongly with consumers.

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Consumer Dashboards

MCA News & Opinion subscribers also receive the Eating Out Panel monthly Consumer Dashboard - the UK's most accurate and insightful continuous dataset on eating out trends. The analysis provides monthly tracking of consumer behaviour and perceptions.


MCA Consumer Dashboard August 2017

MCA Consumer Dashboard - August

The latest data from MCA’s Eating Out Panel shows that August brought further declines in annual visit frequency, but less severe than in July and actually with a modest uplift compared with this previous month. 

MCA Consumer Dashboard - July

MCA Consumer Dashboard - July

The latest data from MCA’s Eating Out Panel shows that there has been a further setback for the UK Eating Out market in July, as total occasion frequency dropped to the lowest level for two years after significant decreases at every day-part.

MCA Consumer dashboard - June

MCA Consumer Dashboard - June

The lastest data from MCA’s Eating Out Panel shows significant frequency decreases in June are a continuation of concerning trends recorded throughout 2017 so far, with the exception only of May.

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