Top of Mind Report 2018

  • Print
  • Share
  • Save

Top of Mind Report 2018 Preview

60+ pages of insight on the critical business issues currently facing the industry and how to mitigate them

Now in its 11th year, the MCA Top of Mind Report 2018 provides business leaders in the UK eating and drinking out industry with valuable information on the current and future state of the sector, as well as insight on how to navigate the current market.

Despite inflation reaching 2.7% in January 2018, trading performance in the sector is significantly better than during the 2008 crisis, with customer service excellence cited as the most important factor to drive sales growth, followed by a focus on consumer insight, menu innovation and enhanced dining experiences.

This 60+ page report delivers comprehensive market data on the eating and drinking out industry, and answers critical questions such as:

  • What is the state of the current business climate and how has it evolved since 2007?
  • Which key success factors will help brands navigate the current trading market?
  • What are the main business challenges currently facing the sector and how best to mitigate them?
  • Which brands perform best and why?
  • How do senior executives see the future state of the market and which trends to watch out for?

 

Content overview: 

  • Executive summary
  • Trading environment – trading performance since 2007 and for the next 12 months, impact of Brexit, value growth vs. inflation, M&A activity, visit frequency and spend
  • Key business challenges – staff shortage, rising costs of ingredients and labour, price rises, etc.
  • Future success factors – differentiation, customer service, innovation, etc.
  • Most admired brands – top brands since 2007 and the reasons behind their success
  • The future of the market – best performing channels, delivery, digital technology, NPD, staff training, long-term consumer trends, growing cuisines

 

Extracts from the report:

Click the images to zoom
  • Top 5 most important business challenges 2017-2018 in the Eating Out industry
  • Top 5 corporate competencies 2017-2018 in the Eating Out industry
  • Most admired eating out brands of 2018

 

Based on in-depth interviews with senior executives across the UK Food and Hospitality sector, the MCA Top of Mind Report 2018 helps you validate your own perspectives of the market against a wider set of industry senior executives, from operators, food & drink and equipment manufacturers, to service suppliers.

download reportDownload the report preview brochure

For more information about the report please contact MCA on 02076 110405
or email Insight.enquiries@MCA-Insight.com

 

TABLE OF CONTENTS *condensed version*
60+ pages of insight into the UK eating and drinking out market,  
trends and future outlook of the foodservice sector
INTRODUCTION, BACKGROUND AND EXECUTIVE SUMMARY
A timeline of market environment changes – From 2007 and the pre-crisis, the emerging recovery to post-Brexit
Executive summary
Competitive frontier – 2017/18 vs 2012/13
THE CURRENT BUSINESS CLIMATE IN THE EATING AND DRINKING OUT INDUSTRY
Current trading environment – comparisons every five years
Current trading environment – looking back ten years
Trading performance – Q4 2017 vs. Q4 2008
Impact of Brexit on the hospitality industry
Value growth in the overall UK Eating Out market vs. inflation
Trading expectation for the next 12 months in the eating out industry – 2017/18 vs. 2008/9
Trading expectation for the next 12 months in the eating out industry - quotes from senior executives interviewed
Casualty and M& activity in foodservice
Consumer eating out frequency and spend in 2018
KEY BUSINESS CHALLENGES
Top five most important business challenges in the eating out industry – 2017/2018
Top five business challenges in the eating out industry – comparative analysis
Staff shortage in the eating out industry
Cost increase in food/ingredients
Price rises to offset cost increases
Ways to mitigate labour costs/the rise of national living wage
CORPORATE COMPETENCIES
Top five corporate competencies in the eating out industry, 2017/18
Top five corporate competencies in the eating out industry – comparisons every five years
Why competitive differentiation is so important?
Why customer service excellence is so important?
Top 10 factors to drive sales growth in the eating out industry in 2018
MOST ADMIRED EATING OUT BRANDS
Most admired eating out brands in 2018
Most admired eating out brands, 2007/08 - 2017/18
Key reasons to admire the top eating out brands of 2018
MARKET EVOLUTION
How do you see the F&B sector changing for the better over the next 3-5 years?
Eating out channels to outperform in 2018
Food-to-go and delivery
Digital technology and social media in the eating out industry
Digital technology applications in the eating out industry
New Product Development in foodservice
Reasons to increase investment on NPD – Operators
Reasons to increase investment on NPD – Suppliers
Reasons to keep the same investment on new product development
Top 10 most important ethical initiatives in the eating out industry
Investment in staff training in the eating out industry
The future of eating out frequency
Top five consumer trends in the eating out industry, 2017/18 results
Top five consumer trends in the eating out industry – comparisons every five years
Top 10 cuisines to see grow the fastest over the next 3-5 years
APPENDIX
Trading expectation for the next 12 months in the eating out industry
How do you see the F&B sector changing for the worse over the next 3-5 years?

 

For more information about the report please contact MCA on 02076 110405
or email Insight.enquiries@MCA-Insight.com

 

Download Report

Not able to download this report? Please sign in now.

Already signed-in but unable to download?

Please contact our customer service team to make sure your access level is correct.


  • MCA Top Of Mind 2018

Related images

  • Top 5 most important business challenges 2017-2018 in the Eating Out industry
  • Top 5 corporate competencies 2017-2018 in the Eating Out industry
  • Most admired eating out brands of 2018
  • Print
  • Share
  • Save
MCA+Tweet

Linkedin+Page