Poll shows changing attitudes to classic British dishes

24 Feb 2017

New data has shown Saturday brunch bookings have grown 102% since 2013.

Poll shows 47% of leaders optimistic about sector

24 Feb 2017

A new survey of sector leaders has shown signs of confidence returning to the market but concerns remain about the key cost of people, property and food.

Pub brands struggling to stand out in crowded market

23 Feb 2017

Pubs are finding it tougher than ever to stand out in a crowded eating out market, the latest MCA Pub Brand Monitor data shows.

Coffee shops have greatest potential to grow food to go share

21 Feb 2017

Street food and coffee shop operators have the greatest potential to grab market share in the food to go market, according to the latest data.

Record 3.7m tourist visits to UK in 2016

17 Feb 2017

A record 37.3 million inbound visits were made to the UK in 2016, up 3% on 2015 with visitors spending £22.2 billion, matching 2015’s record spend.

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Nando's loyalty card

Recipe for engagement

13 Feb 2017

New research shows that 94% of UK consumers are willing to join a loyalty scheme but also highlights the challenge that they have never been harder to please. James Wallin examines what the data has to say about the secret of winning consumer loyalty to your programme.

Walkabout

Customer service stars of 2016

03 Jan 2017

MCA director of insight, Steve Gotham, looks at which operators topped the league tables for friendly and speedy service during 2016 and what lessons we can learn from their success.

Money

Counting the cost of pay rises

21 Nov 2016

According to the latest analysis by Fourth, real hourly pay in hospitality has raced ahead of the National Living Wage to hit £7.71. 

Toby Carvery logo

Scores on the doors

07 Nov 2016

The latest data from MCA’s comprehensive Eating Out Panel has revealed a strong showing for pub companies, outperforming their restaurant counterparts in terms of net promoter scores throughout the day. MCA’s director of insight, Steve Gotham, looks at some of the reasons the Great British pub is still resonating so strongly with consumers.

Society must support pubs as hubs

21 Feb 2017

Dr Ignazio Cabras, of Northumbria University, argues that his research into the societal value of pubs shows why the Government and the public must do more to support this valued institution. He insists the former should look at rate relief scheme while the latter must back up warm words with regular custom.

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Consumer Dashboards

MCA News & Opinion subscribers also receive the Eating Out Panel monthly Consumer Dashboard - the UK's most accurate and insightful continuous dataset on eating out trends. The analysis provides monthly tracking of consumer behaviour and perceptions.


Customers eating out in restaurant

MCA Consumer Dashboard – December

In advance of what many expect to be a tougher 2017, there were mixed results in the final month of last year, MCA’s Eating Out Panel data has shown.

Consumer Dashboard October 2016

Consumer Dashboard October

The latest data from MCA’s Eating Out Panel shows continued resilience in the sector throughout October.

Cat and Mutton, City Pub Co

Consumer Dashboard September

The latest data from MCA’s Eating Out Panel shows September was another positive month for the Eating Out market

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Food to go cover

Food To Go Report 2017

10 Feb 2017

Launched on the 9 February 2017, this report delivers authoritative analysis, through a combination of quantitative and qualitative research of the key issues facing the Food To Go market today.

MCA - UK Top of Mind Report 2017

UK Top of Mind Report 2017

06 Feb 2017

Providing business leaders with valuable insight into key market developments and the most critical business issues currently facing the UK food and beverage sector.

Hotel Restaurants Report - November 2016

UK Hotel Restaurants market report 2016

07 Nov 2016

The inaugural report on the UK hotel restaurants market

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Upcoming Events

Retailers' Retailer Awards 2017

Retailers' Retailer Awards 2017

7 March 2017 - Described as the UK’s eating and drinking-out sector’s “Oscars” and the event that is in every leading operator’s diary, this year’s Retailers’ Retailer of the Year Awards will take place on the 7th March 2017.

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MCA's commentators and opinion makers