Hospitality sector confident about future

30 Mar 2017

Hospitality SMEs are more likely to feel confident about their prospects than other sectors, new research reveals.

Two thirds of consumers use social media before eating out

30 Mar 2017

Two thirds of consumers (66%) visit a restaurant’s social media pages before eating out.

Soft drinks sector set for further growth

28 Mar 2017

The soft drinks category continues to flourish in the foodservice and licensed sector and is set for further growth thanks to the healthy living trend

Craft beer “tipple of choice” for women

24 Mar 2017

More than half of British women are opting for craft beer as their “tipple of choice”

South East Asian segment to reach value of £255m in 2017

24 Mar 2017

The branded South East Asian market is set to grow sales by 23% in 2017, to reach a value of £255m, according to the latest MCA data.

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Nando's loyalty card

Recipe for engagement

13 Feb 2017

New research shows that 94% of UK consumers are willing to join a loyalty scheme but also highlights the challenge that they have never been harder to please. James Wallin examines what the data has to say about the secret of winning consumer loyalty to your programme.


Customer service stars of 2016

03 Jan 2017

MCA director of insight, Steve Gotham, looks at which operators topped the league tables for friendly and speedy service during 2016 and what lessons we can learn from their success.


Counting the cost of pay rises

21 Nov 2016

According to the latest analysis by Fourth, real hourly pay in hospitality has raced ahead of the National Living Wage to hit £7.71. 

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Scores on the doors

07 Nov 2016

The latest data from MCA’s comprehensive Eating Out Panel has revealed a strong showing for pub companies, outperforming their restaurant counterparts in terms of net promoter scores throughout the day. MCA’s director of insight, Steve Gotham, looks at some of the reasons the Great British pub is still resonating so strongly with consumers.

Society must support pubs as hubs

21 Feb 2017

Dr Ignazio Cabras, of Northumbria University, argues that his research into the societal value of pubs shows why the Government and the public must do more to support this valued institution. He insists the former should look at rate relief scheme while the latter must back up warm words with regular custom.

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Consumer Dashboards

MCA News & Opinion subscribers also receive the Eating Out Panel monthly Consumer Dashboard - the UK's most accurate and insightful continuous dataset on eating out trends. The analysis provides monthly tracking of consumer behaviour and perceptions.

MCA Consumer dashboard - February

MCA Consumer dashboard – February

The latest data from MCA’s Eating Out Panel shows menu price inflation continuing to drive up the average spend per meal, a trend that is expected to accelerate through 2017.

Customers eating out in restaurant

MCA Consumer Dashboard – December

In advance of what many expect to be a tougher 2017, there were mixed results in the final month of last year, MCA’s Eating Out Panel data has shown.

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Food to go cover

Food To Go Report 2017

10 Feb 2017

Launched on the 9 February 2017, this report delivers authoritative analysis, through a combination of quantitative and qualitative research of the key issues facing the Food To Go market today.

MCA - UK Top of Mind Report 2017

UK Top of Mind Report 2017

06 Feb 2017

Providing business leaders with valuable insight into key market developments and the most critical business issues currently facing the UK food and beverage sector.



Upcoming Events

Supply and innovation summit 2017

Supply & Innovation Summit

9th  – 10th May 2017: The Supply and Innovation Summit is the leading event for the restaurant, pub, bar, hotel group and contract catering sectors.

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